Tag: reliability
Blog posts tagged with "reliability"
Share your ETA when you’re OTW
77% of consumers wish more retailers offered estimated delivery time as part of tracking, but more than half notice it’s often inaccurate.
Multicarrier appears to be a privilege
More than one-third (39%) of U.S. online retailers cite fear of losing volume discounts as a top obstacle to furthering their multicarrier strategies
“It’s always been a hassle, but now…”
Consumers, delivery tracking…and anger management
Guess who’s coming to deliver
Recognition and uncertainty reshape consumers’ relationships with delivery drivers.