Stay secure, meet system requirements, and maximize the benefits of your Smart Lockers.
As part of Microsoft’s product lifecycle policy, Windows 10 has reached the end of its supported lifecycle, meaning Microsoft will no longer provide security updates, feature enhancements, or technical support after October 14, 2025. Your Intelligent Lockers include hardware that runs on Microsoft Windows 10.
While your lockers will continue to function as normal, they may be vulnerable to security threats and potential issues, which could impact the long-term maintenance of your Intelligent Lockers.
What can I do to avoid security threats?
By upgrading your current Intelligent Lockers to ParcelPoint Smart Lockers™, you could avoid security threats and take advantage of our latest technology that enhances efficiency, security and provides additional workflows and features.
This would require a simple swap out of your current kiosk panel and would cause minimal interruption to your business processes.
And best of all, if you upgrade before October, you will receive this upgrade at a discounted rate.
What are the other benefits of upgrading to ParcelPoint Smart Lockers?
Make this change to unlock new features and capabilities such as:
- Remote Management – Gain access to Shipping 360®, our SaaS-based platform that allows you to remotely manage or troubleshoot lockers from anywhere and gain visibility into your compartment usage. You will also have all your mailing, shipping and receiving applications in one centralized location.
- Expanded Workflows – Easily adapt your lockers for:
Securely store, distribute, and exchange internal assets.
Provide safe, personal storage for employees or students.
- Enjoy the latest innovations, including a mobile app, an ADA Keypad, RFID badge scanning, customized kiosk screens, text messaging notifications and more.
- Seamless Inbound Package and Asset tracking integration: PitneyTrack solutions, our inbound package and asset tracking software, integrate seamlessly with ParcelPoint Smart Lockers, allowing visibility via Shipping 360 into the full chain of custody of your items and packages and allowing for faster interruption-free locker loading.
Other Frequently Asked Questions:
What will the transition to ParcelPoint Smart Lockers entail?

The control panel on your kiosk locker column will be replaced with a ParcelPoint User Interface. This process should be quick and take less than a day for full installation.
Rest assured our team is here to make your transition to ParcelPoint a smooth one. This upgrade will be scheduled at your convenience and should take less than a day.
What exactly is the Shipping 360 platform?
ParcelPoint Smart Lockers is available on our SaaS based platform, Shipping 360. This technology offers the additional benefit of having all your mailing, shipping and receiving applications in one centralized place. And with a seamless integration into PitneyTrack, our inbound package tracking and asset tracking software, you can gain full visibility into the chain of custody of items moving throughout your organization.
Your ParcelPoint Smart Locker management is included on the Shipping 360 platform, allowing you to remotely manage or troubleshoot lockers from anywhere and gain visibility into your compartment usage.

Will any training be required to utilize the new software?
As part of the installation process, training will be performed on the Shipping 360 platform and the new user interface on the kiosk. The workflows for the locker kiosk are similar to what you are used to from package loading to recipient pick-up.
The overall installation and training should take less than a full day.
What will happen if I do not upgrade?
While your lockers will continue to function as normal, they may be vulnerable to security threats and potential issues, which could impact the long-term maintenance of your Intelligent Lockers.
What if I do not have the budget to upgrade?
Pitney Bowes offers financing options that best fit your budget and business goals. Please reach out to your Account Representative today to discuss what is available.
Please note, if you do an upgrade before October, you will receive this upgrade at a discounted rate.