Adding or refilling postage on the SendPro Mailstation

Before adding postage to your SendPro Mailstation, you first need to make sure your postage account is funded. You can add funds to your postage account by logging in to PitneyShip using your SendPro Mailstation credentials. Important: You must use the same credentials that were used to install the SendPro Mailstation.

Once your account is funded, you will be able to add postage to your SendPro Mailstation.

• Adding funds to your postage account
• Adding postage to your device

Adding funds to your postage account

To add funds, log in to PitneyShip using the same credentials used during the SendPro Mailstation installation. If you need to locate the email address that was used when installing the SendPro Mailstation, refer to Locating the email address for your SendPro Mailstation. After you have logged in, follow the instructions for Refilling postage in PitneyShip.

When you add postage using a credit card as the payment method, a 3.5% credit card fee will be added. When you use a Reserve Account or Purchase Power Account as the payment method, there is no credit card fee.

If you receive an error while trying to add funds, your postage payment method may need to be reviewed and updated. Refer to Changing your USPS postage payment method on the SendPro Mailstation.

Adding postage to your device

1. On the Home screen, tap Postage.
2. Enter the amount of postage you want to add to your device. The postage balance cannot exceed $1,000. The device will display an error message if you try to refill beyond the limit.
3. Tap Add Postage.

Related topics

• • Refilling postage in PitneyShip
  • Changing your USPS postage payment method
  • Resolving an add postage error
  • Locating the email address