Updating postal rates or software on the SendPro C Lite, SendPro C, SendPro+, SendPro C Auto

Update software and USPS rates automatically

Keep your device turned on and connected to your network 24 hours a day to update software and USPS rates automatically. Your device checks for updates overnight.

Before you begin

Important Update: New Shipping App Coming Soon

Starting November 19, you’ll begin seeing our new shipping application on your device. Migration will continue through the end of the year and into early 2026.

What You Need to Do Now

Before the migration completes, please:

1. Tap Create Shipping Labels on the Home screen to identify which version of the app you currently use.
2. Follow the instructions for your version to complete shipping tasks during the transition.

If you see this version, follow Method 1	If you see this version, follow Method 2

What’s Changing

You’ll notice interface changes as part of this update. These changes will make shipping faster and more intuitive. There’s no need to worry—your core functionality remains the same.

• Method 1
• Method 2

Method 1

Return to the Home Screen.

Confirm that your device’s rates are current

1. Locate your Product Code Number (PCN) and 7-digit serial number. Refer to Finding the Product Code Number (PCN) and serial number on your mailing system.
2. Click Confirm Meter Update to confirm that your rates are current:
   
3. Select your PCN from the drop down menu, and enter the serial number in the field provided.
   

   If the PCN on your silver label is…	Select this PCN in the rate confirmation tool
   2H00	1H00
   2H0R	1H00
   8H00	7H00
   8H05	7H05
   8H0R	7H00
   9H00	7H00
   9H05	7H05
   9H0R	7H00

4. Click Confirm Meter Update.

Check for rate or software updates manually at any time

Even though your device checks for updates automatically, follow these steps to check for USPS rate and software updates manually at any time:

1. Select Rates and Updates:
   • Tap SendPro Apps, then Rates and Updates.
2. If new rates or software updates are available, your device downloads and installs updates.
   1. If the rates are available today, this message appears:
      "New postage rates took effect today. Your device has been updated and new rates are already in effect."
   2. If the rates took effect already, this message appears:
      "New postage rates took effect on [effective date]. Your device has been updated and new rates are already in effect."
   3. If the new rates are pending, this message appears:
      "New postage rates take effect on [future effective date]. Your device has been updated and you'll see the new rates then."
3. To continue tap Got it.

Method 2

Return to the Home Screen.

Even though your device checks for updates automatically, follow these steps to check for USPS rate and software updates manually at any time:

1. Select Rates and Updates:
   • Tap SendPro Apps
   • Tap Utilities.
   • Tap Rates and Updates.
2. If new rates or software updates are available, your device downloads and installs updates.
   1. If the rates are available today, this message appears:
      "New postage rates took effect today. Your device has been updated and new rates are already in effect."
   2. If the rates took effect already, this message appears:
      "New postage rates took effect on [effective date]. Your device has been updated and new rates are already in effect."
   3. If the new rates are pending, this message appears:
      "New postage rates take effect on [future effective date]. Your device has been updated and you'll see the new rates then."
   4. If your rates are up to date, this message appears:
      Your C-Series is up to date.
3. To continue tap Got it.

If you need further assistance, please chat with us.If you need further assistance, please contact us.  

Related topics

• • Use your smartphone to follow these steps in front of your meter. Visit Updating Your Product, select Meters, and then select your meter from the images shown.
  • USPS rate update tips and troubleshooting