Updating postal rates or software on the SendPro C Lite, SendPro C, SendPro+, SendPro C Auto

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Products affected: SendPro® C Lite, SendPro® C, SendPro®+, SendPro® C Auto (2H00, 8H00, 9H00)

Automatic updates

Your device updates postal rates and software automatically.

Keep your device turned on and connected to your network to get your automatic updates, as the device downloads updates during the evening hours.

Manual postal rate updates

  1. Select Rates and Updates:
    • Tap Rates and Updates in the application drawer at the bottom of the Home screen, or
    • Tap SendPro Apps, then Rates and Updates.
  2. If new rates are available, your device downloads and installs updates.

    1. If the rates are available today, this message appears:
      "New postage rates took effect today. Your device has been updated and new rates are already in effect. To learn more, visit pitneybowes.com/ratesandupdates."
    2. If the rates took effect already, this message appears:
      "New postage rates took effect on [effective date]. Your device has been updated and new rates are already in effect. To learn more, visit pitneybowes.com/ratesandupdates."
    3. If the new rates are pending, this message appears:
      "New postage rates take effect on [future effective date]. Your device has been updated and you'll see the new rates then. To learn more, visit pitneybowes.com/ratesandupdates."
  3. To continue tap Got it.

Manual software updates

  1. Select Rates and Updates:
    • Tap Rates and Updates in the application drawer at the bottom of the Home screen, or
    • Tap SendPro Apps, then Rates and Updates.
  2. If new rates are available, your device downloads and installs updates.

    1. If the rates are available today, this message appears:
      "New postage rates took effect today. Your device has been updated and new rates are already in effect. To learn more, visit pitneybowes.com/ratesandupdates."
    2. If the rates took effect already, this message appears:
      "New postage rates took effect on [effective date]. Your device has been updated and new rates are already in effect. To learn more, visit pitneybowes.com/ratesandupdates."
    3. If the new rates are pending, this message appears:
      "New postage rates take effect on [future effective date]. Your device has been updated and you'll see the new rates then. To learn more, visit pitneybowes.com/ratesandupdates."
  3. To continue tap Got it.

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UPDATED: February 17, 2021