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  1. Pitney Bowes Support
  2. Rates and Software Updates
  3. Tips and Troubleshooting your Update

USPS rate update help

UPDATED: January 6, 2021

Troubleshooting tips for your rate update

  • Internet not detected when using PC Meter Connect on the mailstation series and DM100i-DM475
  • Change your meter's dial-up number to get your new USPS rates
  • Clear "Inspection Due", "Inspection (or) Connection Required" Messages
  • Error 1102 "Rate Manager Not Initialized" or "RM Not Initialized" on the mailstation and mailstation2
  • IntelliLink™ Desktop Troubleshooting FAQ
  • Resolve Connection Errors on your Meter - help with errors and messages by meter and by connection method (PC Meter Connect; Phone/Analog; SmartLink™; USB Ethernet cable)
  • Resolve "Low Battery" Messages

Helpful information tips to ensure a successful rate update

  • Getting a Certificate of Mailing from the USPS
  • Presets on your Meter: normal and custom settings
  • Postal ZIP Zones and Zone Charts
  • USPS® online tools & calculators:
    • Domestic Business Calculator
    • Look Up a ZIP Code™
    • Priority Mail International to Canada Price Zone Lookup
  • USPS International Country Codes, Prices, and Forms

More rate update information

updateGet Update Instructions

 confirm rates   Confirm Your Update

Visit Rate Change Central for detailed mailing and shipping price information, saving solutions, and special offers to help improve your business needs and your bottom line.

 

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