Error 1870 on the SendPro C Lite, SendPro C, SendPro+, SendPro C Auto

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Products affected: SendPro® C Lite, SendPro® C, SendPro®+, SendPro® C Auto  (2H00, 8H00, 9H00)

Issue

Error 1870 appears on the display. Your device will not refill postage.

Cause

Your refill request exceeds the available funds in your payment method.

Resolution

Refill for a lower amount, deposit funds in your postage account, or make a payment on your credit card.


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UPDATED: August 14, 2021