"Unhandled exception in script" message when installing DeviceHub in SendPro Online or PitneyShip
When installing DeviceHub for Windows, the message "Unhandled exception in script" appears.
If the message looks like this, with "No module named 'tokenize'", then the error is due to a previous version of DeviceHub that needs to be uninstalled.
- Uninstall the previous version of DeviceHub. For instructions, see: Uninstalling DeviceHub
- Install the latest version of DeviceHub. For instructions, see: Installing DeviceHub
If the message looks like this, with "This version of Windows is not supported", then the error is due to an unsupported version of the Windows operating system. DeviceHub for Windows is only supported with Windows 10 or higher.
UPDATED: April 25, 2022