Tracking a shipment in PitneyShip, PitneyShip Pro, or PitneyShip Enterprise

You can view tracking information for packages sent through PitneyShip, PitneyShip Pro, or PitneyShip Enterprise in your history.

1. Go to the History page:
   • If you’re using ShipAccel, select Shipping > Shipping & Postage History.
   • If you’re using PitneyShip, PitneyShip Pro, or PitneyShip Enterprise, select Shipping & Mailing > Shipping & Postage History.
2. Click on the tracking number to view the tracking details.
   
   
3. (Optional) Select the Copy Tracking Number icon to copy the tracking number to your clipboard so that you can paste it somewhere else.
   
   Note: If there is no tracking number, then the item did not include tracking. Tracking availability is based on the carrier and service used for the shipment.

Tracking ERR Shipments

ERR tracking is not available in PitneyShip, PitneyShip Pro, or PitneyShip Enterprise. Electronic Return Receipts and digital signatures must be obtained from the USPS website.

1. Go to the USPS Tracking page.
2. Enter the tracking number of your label. You can find it in your PitneyShip, PitneyShip Pro, or PitneyShip Enterprise history.
3. Provide your email address as requested.