Installing PitneyShip Cube on a Mac as an existing PitneyShip user

These instructions will guide you through installing your PitneyShip Cube printer on a Mac device as an existing PitneyShip user. Watch this video or follow the steps below to learn how to install your PitneyShip Cube.

1. Opening the box and unpacking
2. Logging in to your PitneyShip account
3. Connecting your PitneyShip Cube
4. Performing a test print

Opening the box and unpacking

1. Unpack the device and remove the protective scale spacers.
   
2. Connect the device to a power source and press the power button. The LED will light up orange and then change to flashing white until your PitneyShip Cube is connected.
   
3. Connect the USB cable to your printer and your computer.
   Note: Wireless connection is not supported when connecting to a desktop device.
   
4. Set up and complete the installation using PitneyShip.

Logging in to your PitneyShip account

1. Go to cube.pitneybowes.com.
2. Click Sign in. You will be redirected to the login screen.
3. Enter your email address and password and click Sign In.

Connecting your PitneyShip Cube

1. Click on Get Started.
2. Download DeviceHub and follow the guided installation.
3. Download the PitneyShip Cube Driver and follow the guided installation.
4. After DeviceHub and driver installation, click Next.
   

Performing a test print

1. Feed the label roll into the slot.
   1. Open the label roll cover.
      
   2. Remove the protective sheet and the tape from the label roll.
      
   3. Feed the label roll through the slot, and close the cover.
      
2. Click Print to perform a test print.
3. Tap No if the test print was unsuccessful. Then, tap Print Again. If the second test print was unsuccessful, please contact us using the contact options.
4. Tap Yes if your test print was successful.
5. Tap Get Started. PitneyShip will now set up your experience. This could take a few minutes to complete.

Your PitneyShip Cube setup is now complete.

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