Installing PitneyShip Cube on a Mac as an existing PitneyShip user
Learn how to set up your PitneyShip Cube on your Mac device as an existing PitneyShip user.
Products Affected: PitneyShip™ Cube, PitneyShip™
These instructions will guide you through installing your PitneyShip Cube printer on a Mac device as an existing PitneyShip user. Watch this video or follow the steps below to learn how to install your PitneyShip Cube.
- Opening the box and unpacking
- Logging in to your PitneyShip account
- Connecting your PitneyShip Cube
- Performing a test print
Opening the box and unpacking
- Unpack the device and remove the protective scale spacers.
- Connect the device to a power source and press the power button. The LED will light up orange and then change to flashing white until your PitneyShip Cube is connected.
- Connect the USB cable to your printer and your computer.
Note: Wireless connection is not supported when connecting to a desktop device.
- Set up and complete the installation using PitneyShip.
Logging in to your PitneyShip account
- Go to cube.pitneybowes.com.
- Click Sign in. You will be redirected to the login screen.
- Enter your email address and password and click Sign In.
Connecting your PitneyShip Cube
- Click on Get Started.
- Download DeviceHub and follow the guided installation.
- Download the PitneyShip Cube Driver and follow the guided installation.
- After DeviceHub and driver installation, click Next.
Performing a test print
- Feed the label roll into the slot.
- Open the label roll cover.
- Remove the protective sheet and the tape from the label roll.
- Feed the label roll through the slot, and close the cover.
- Open the label roll cover.
- Click Print to perform a test print.
- Tap No if the test print was unsuccessful. Then, tap Print Again. If the second test print was unsuccessful, please contact us using the contact options.
- Tap Yes if your test print was successful.
- Tap Get Started. PitneyShip will now set up your experience. This could take a few minutes to complete.
Your PitneyShip Cube setup is now complete.
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- Installing PitneyShip Cube on Windows as an existing PitneyShip user
UPDATED: August 17, 2023