Understanding your printer LED light codes for the PitneyShip Cube

 The LED light on the front of the PitneyShip Cube indicates the status of the printer in operation.

• No light
• White (solid)
• White Flashing (fast)
• White Flashing (slow)
• Orange Steady
• Orange Flashing (slow)
• Red Steady
• Red Flashing (slow)

No light

• What this means: The device is off.
• Action: Turn on the device.

White (solid)

• What this means: The device is ready.
• Action: No action needed.

White Flashing (fast)

• What this means: The PitneyShip Cube is in a transition state and is processing commands.
• Action: No action needed.

White Flashing (slow)

• What this means: The PitneyShip Cube is in pairing mode and is ready to be connected to a Wi-Fi network.
• Action: Select your Wi-Fi network from the list of available networks.

Orange Steady

• What this means: Error- There is no label roll installed, or the printer cover is open.
• Action: Close the printer cover, or install the label roll. See Steady orange power light on the PitneyShip Cube

Orange Flashing (slow)

• What this means: Error- The PitneyShip Cube is connected to a Wi-Fi network that is currently unavailable.
• Action: Reconnect to Wi-Fi. See Reconnecting your PitneyShip Cube to the PitneyShip mobile app.

Red Steady

• What this means: Hardware error
• Action: Contact client support.

Red Flashing (slow)

• What this means: Error- Paper jam
• Action: Clear paper jam. See Clearing label jams on the PitneyShip Cube.