Managing Printing in PitneyShip, PitneyShip Pro, or PitneyShip Enterprise

There are different print settings and options depending upon whether you're printing shipping labels, stamps, or envelopes and what kind of printer you're using.

• Print to PDF
• DeviceHub
• Printing shipping labels
• Printing stamps
• The My Devices page
• Additional print settings
• Compatible Printer and Scales

Print to PDF

The "Print to PDF" option is always available on the printer menu when printing shipping labels and stamp sheets. When you choose this option, your labels and stamp sheets open as a PDF that you can then print to any printer using your web browser's print function (File > Print or Ctrl+P).

If "Print to PDF" is the only option on the printer menu, that means that DeviceHub has not yet been installed on any of your enterprise's computers (see below).

DeviceHub

What is DeviceHub?

DeviceHub is a helper program that connects your printers and scales to PitneyShip, PitneyShip Pro, or PitneyShip Enterprise.

Do I need DeviceHub?

• You need DeviceHub to print stamps on a stamp roll printer or directly onto envelopes.
• You need DeviceHub to connect a scale to PitneyShip, PitneyShip Pro, or PitneyShip Enterprise.
• DeviceHub is optional for printing stamp sheets or shipping labels. These can be printed using the Print to PDF option described above. however, if you want to print them directly to a printer, you must first install DeviceHub.

Installing DeviceHub

• When you install DeviceHub, your printers and scales are shared in PitneyShip, PitneyShip Pro, or PitneyShip Enterprise with other users in your enterprise (if you have a multi-user subscription). To install DeviceHub, see:
  
  • Installing DeviceHub
• For DeviceHub technical requirements, see:
  
  • DeviceHub Networking Requirements and Technical Specifications

Printing shipping labels

You can print shipping labels either to a PDF that you then print using your web browser's print function, or to a printer that is connected through DeviceHub, where they print directly to the printer. To print directly to a printer, you must first install DeviceHub.

Printing stamps

You can print stamps on stamp sheets, stamp rolls, or envelopes.

• You can print stamp sheets to the browser printer or a DeviceHub printer.
• You can only print stamp rolls on a stamp roll printer that is connected through DeviceHub.
• You can only print envelopes to a printer that is capable of printing envelopes and is connected through DeviceHub.

The My Devices page

The My Devices page in PitneyShip, PitneyShip Pro, or PitneyShip Enterprise shows a list of your enterprise's DeviceHubs (computers on which DeviceHub is installed) and the printers and scales that are connected to them. The status of each device is shown. By default the DeviceHub will have the computer's name; you can use the pencil icon to rename it if needed. This page also has the links to download and activate DeviceHub.

To access the My Devices page, go to Settings > My Devices. See the link below for complete installation instructions.

Additional print settings

You can find additional print settings under Settings > Print Options, Settings > Stamp Options, and Settings > Label Options.

Compatible Printer and Scales

For a list of printers that have been verified for use with DeviceHub, see:

• Compatible printers and scales

Related topics

• Renaming a DeviceHub

The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.