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Updating DeviceHub in PitneyShip, PitneyShip Pro, or PitneyShip Enterprise

DeviceHub checks for updates every 12 hours and automatically installs updates when they are available. However, DeviceHub can also be updated manually if needed.

Products affected: PitneyShip®, PitneyShip® Pro, PitneyShip® Enterprise

DeviceHub checks for updates every 12 hours and automatically installs updates when they are available. DeviceHub can also be updated manually using the following process if needed.

Note: If the "Turn off DeviceHub automatic update for all users" setting is enabled by your enterprise administrator, then you will not be able to perform this procedure.

  1. Open DeviceHub.
  2. Go to the Settings tab.
    DeviceHub Settings tab
  3. Select Check for updates.
    Check for updates
  4. If an update is available, click OK to install it.
    DeviceHub update available
  5. When it says that the update was completed, click OK.
    DeviceHub update complete
  6. Wait for DeviceHub to close and then reopen.

Related topics

The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.

UPDATED: November 04, 2026