Managing carriers in PitneyShip, PitneyShip Pro, or PitneyShip Enterprise

You can add, update, and delete carrier accounts as needed.

• Adding a carrier account
• Adding an international shipping carrier
• Editing a carrier account
• Deleting a carrier account
• Exporting carrier accounts

Adding a carrier account

In order to ship with a carrier in PitneyShip, PitneyShip Pro, or PitneyShip Enterprise, you first need to set up your carrier account in PitneyShip, PitneyShip Pro, or PitneyShip Enterprise.

1. Select Settings > Carriers.
2. If you wish to add a FedEx or UPS PB Rates account, click the Activate button next to it and follow the prompts.
3. For other carrier accounts, select the Add Carrier button.
4. If the carrier you wish to add is on the list, select it. If not, skip to step 5.
   1. In the Carrier Display Name field, enter a name for the account.
   2. Complete the required carrier account information (varies by carrier).
   3. Select Add Carrier.
5. If the carrier you wish to add is not on the list:
   1. Select More Carrier(s) at the bottom.
      
   2. If you have need to add a carrier for a location in another country, select the country from the Location Country menu. You will only see this menu if you have one or more locations in a country other than the one your location is in.
      
   3. In the Carrier Display Name field, enter a name for the account.
   4. Select the carrier you wish to add from the Select Carrier menu. The screen will change to display fields specific to that carrier.
   5. Complete the required carrier account information (varies by carrier).
   6. Under Access Level, choose who will have access to this account:
      • Enterprise: All divisions, locations, and roles will have access to this account
      • Division: Select the division(s) that you want to have access to this account
      • Location: Select the location(s) that you want to have access to this account
      • Roles: Select the user role(s) that you want to have access to this account (PitneyShip Enterprise only)
   7. Select Add Carrier.

For more details on adding specific carriers, see the links below.

Adding an international shipping carrier

Companies and organizations with offices in more than one country may need to add shipping carriers for their office locations in those countries. Usually this will be performed by a system administrator.

1. Select Settings > Carriers.
2. Select Add Carrier.
3. Select More Carrier(s). (You may need to scroll down to see this option.).
   
4. From the Location Country menu, select the country of the carrier that you wish to set up. You will only see this menu if you have already set up one or more locations in a country other than the one where you reside.
   
5. In the Carrier Display Name field, enter a name for the account.
6. From the Select Carrier menu, select the carrier.
7. Under Access Level, select which divisions and locations will have access to this account:
   • Enterprise: All divisions and locations
   • Division: Select the desired divisions
   • Location: Select the desired locations
   • Roles: Select the desired roles (PitneyShip Enterprise only)
8. Complete the rest of the information. Required information varies by carrier.
9. Select Add Carrier.

Editing a carrier account

You can update carrier account information if needed.

1. Select Settings > Carriers.
2. Select the Edit Carrier icon next to the carrier you wish to edit.
   
3. Update the information as needed.
4. Select Save or Save and Close.

Deleting a carrier account

If you no longer need a carrier account, you can delete it, provided you have sufficient Admin rights.

1. Select Settings > Carriers.
2. Select the Delete Carrier icon next to the carrier you wish to delete.
   
3. Select Delete to confirm.

Exporting carrier accounts

You can export your carrier account information if needed.

1. Select Settings > Carriers.
2. Select Export.
3. Save the file as directed by your web browser.

Related topics

• Setting up an Addison Lee account
• Setting up an Atlas account
• Setting up a DHL Express account
• Setting up a FedEx account in PitneyShip
• Setting up a FedEx account in PitneyShip Pro and PitneyShip Enterprise
• Setting up an GLS account
• Setting up an HP Driver account
• Setting up a custom non-rated carrier
• Setting up a Roadie account
• Setting up a RX2GO account
• Setting up a RX4Route account
• Setting up a Spee-Dee account
• Setting up a Supreme Systems account
• Setting up a UPS account in PitneyShip
• Setting up a UPS account in PitneyShip Pro or PitneyShip Enterprise

The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.