Rate change support portal

Choose which option you would like to explore further using one of the links below.

If you can´t find what you are looking for, use the button to get in touch with us.

Rates confirmation tool

Use our rates confirmation tool to check if your meter has the new rate update.

Go to tool

Update meter rates

Need help updating your meter to ensure accurate, timely delivery?

Visit our rate change support page

Rate Change FAQ

Find answers to the most common questions and problems.

Go to our FAQ page