Tag: RMA

Blog posts tagged with "RMA"
Let’s get digital (with returns)
Our first BOXpoll topic of the year came to us from one of our clients, an apparel brand whose target demographic is women age 45+.
01/12/23BOXpoll
Returns fraud on my mind
Consumers open up about which kinds of returns fraud are socially acceptable
08/29/22BOXpoll
Returnament: Run me my refund
We pit fast store credit against delayed refunds, and fast partial refunds against delayed full refunds.
08/29/22BOXpoll
Returnament: A war of shipping labels
Printed return labels emerge as the friction heroes against QR codes for most consumers
3.5m read07/21/22BOXpoll
Like having a limb ripped off
We asked consumers how they felt about various returns initiation processes. The responses were mostly metaphorical.
5m read05/20/21BOXpoll