Tag: rma

Blog posts tagged with "rma"
Returns fraud on my mind
Consumers open up about which kinds of returns fraud are socially acceptable
08/29/22BOXpoll
Returnament: Run me my refund
We pit fast store credit against delayed refunds, and fast partial refunds against delayed full refunds.
08/29/22BOXpoll
Returnament: A war of shipping labels
Printed return labels emerge as the friction heroes against QR codes for most consumers
3.5m read07/21/22BOXpoll
Like having a limb ripped off
We asked consumers how they felt about various returns initiation processes. The responses were mostly metaphorical.
5m read05/20/21BOXpoll