Reserve Account payment options

Reserve account payment options include scheduled deposits, ACH transfers, and Mailing a check. Follow the instructions for your preferred method.
 Reserve account payment options include scheduled deposits, ACH transfers, and Mailing a check. Follow the instructions for your preferred method.

Schedule Automatic Deposit

You can schedule deposits to your reserve account every week or month, or when your account balance drops below a limit you set.
  1. Go to the signin page.
  2. Select the Postage menu and click Prepaid Balance.
  3. Select the Schedule a Deposit link option for the account you want to set up scheduled payments.
  4. Complete each section of the Schedule Reserve Account Deposits form.
  5. Select Submit.

ACH Bank Account Transfer

Bank Name: Citizens Bank
Beneficiary Account Name: The Pitney Bowes Bank Inc. – Reserve Account
Bank Routing Number: 021313103
Bank Account Number: 4021276180
Formatting Types: CTX, CCD, or CCD+
To Credit: Include Your 8-digit Reserve Account Number and Company Name
Swift Code: CTZIUS33
ACH Originating Company ID: 9601631001
Reserve Account (FDIC Insured) Federal ID Number: 84-1386389 (Taxpayer ID#) W9 Form
 
Important: Please submit remittance details to payment.info@pb.com. Payments made after 3:00 PM ET will be processed on the next business day. Payments can take up to 2 business days to reflect in Your Account online.
 

Mail a Check

Ensure to include a Reserve account Deposit slip when paying by check. Make checks payable to Pitney Bowes Reserve Account
 

Regular Mail

Pitney Bowes Bank Inc. Reserve Account
PO Box 981023
Boston, MA 02298-1023

Payments will be posted to the account within 10 business days from the date mailed.
 

Express Mail

FIS Lockbox Operations
Attn: Pitney Bowes Bank Inc. Reserve Account
Box 981023
10 Dan Road, Door #2
Canton, MA 02021

Payments will be posted to the account within 3 business days from the date mailed.

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UPDATED: February 19, 2024