Resolve error 041842003E "Print head error in the right slot of {{printaxis}} carriage" on the Connect+ series and SendPro P series
Products affected: Connect+® 500W, Connect+® 1000, Connect+® 2000, Connect+® 3000, SendPro® P1000, SendPro® P1500, SendPro® P2000, SendPro® P3000
Issue
The Connect+® / SendPro™ P Series is displaying error code 0418-42-003E "Print head error in the right slot of {{printaxis}} carriage".
Cause
There is a missing ink cartridge.
Resolution
Install any missing ink cartridges. All of the ink cartridges must be installed at all times. Make sure you are using genuine Pitney Bowes ink cartridges.
If you need ink, order a genuine Pitney Bowes replacement ink cartridge:
If you need ink, order a genuine Pitney Bowes replacement ink cartridge:
UPDATED: June 14, 2021
