Shipment delivery issues in ShipAccel

If there are delivery issues with your shipments, contact your carrier.

Products affected: ShipAccel

Issue

There are problems with your shipment delivery, such as lost or damaged shipments.

Cause

An issue has occurred on the carrier's side.

Resolution

To report problems with your shipment delivery, such as lost or damaged shipments, contact your carrier:

Visit the USPS website
Visit the UPS website
Visit the FedEx website

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UPDATED: November 04, 2025