Pitney Bowes Unveils Commerce Cloud With World-Class Solutions that Enable Commerce Across Its Continuum
Reinvents Business to Expand Market Opportunity in the $40 Billion Digital Commerce and Shipping Market
STAMFORD, Conn., April 26, 2016 – Pitney Bowes Inc. (NYSE:PBI), a global technology company that provides innovative products and solutions to power commerce, today announced the launch of the Pitney Bowes Commerce Cloud. a commerce enabler that provides access to solutions, analytics and APIs across the full commerce continuum with speed and agility to help clients identify customers, locate opportunities, enable communications, power shipping from anywhere to everywhere, and manage payments. Pitney Bowes will reinvent its business in the $40 billion digital commerce and shipping market.
The new cloud-enabled solutions and services unveiled today in New York City, leverage the innovation, security and reliability that made Pitney Bowes an industry leader for more than 95 years and represent a strategic milestone in the evolution of shipping, mailing and digital commerce. Businesses of all sizes can now securely access – either through PCs, mobile devices, connected metering devices, or via APIs – a full range of shipping, mailing, ecommerce, location intelligence, customer information management, customer engagement and payment solutions that simplify and enable all forms of commerce innovations via the Pitney Bowes Commerce Cloud.
“Today, more than ever, shipping, mailing and payments are at the center of commerce,” said Marc Lautenbach, President and Chief Executive Officer, Pitney Bowes. “The Pitney Bowes Commerce Cloud represents our economies of experience, taking technologies where we have strong expertise and our deep understanding of the clients’ needs to deliver solutions with speed and agility that help solve real business challenges. With almost a century of leadership in the mailing and shipping industry, Pitney Bowes is a reliable and trusted partner for small to large businesses who aspire to adapt more quickly to the complex world of commerce”.
Pitney Bowes launched its revolutionary SendProTM office shipping applications, which simplify the sending of parcels and flats. These new cloud-based office shipping tools allow businesses to manage multi-carrier shipping operations online and provide the information needed to select the best carrier for each item based on service level and price. SendPro is the first cloud-based multi-carrier office shipping solution in the market. With SendPro, small and medium businesses can now cost-effectively access the same technology via the cloud that supports large shipping companies and online retailers.
SendPro illustrates the power and flexibility of the Pitney Bowes Commerce Cloud. It is delivered as a SaaS solution to PCs and desktops, as a mobile app to tablets and more than a quarter billion devices on Windows 10 and the Microsoft Apps Store, and via Pitney Bowes’ mailing meter solutions, such as Connect +. It leverages other Pitney Bowes cloud-based capabilities such as address validation, which delivered about 1 billion address validations and updates to Pitney Bowes clients via the cloud in the last 12 months.
SendPro also leverages Pitney Bowes Purchase Power financial services capabilities, which are now available as part of the Pitney Bowes Commerce Cloud, and will be made available as public APIs later in 2016. Purchase Power enables USPS parcel payments and enables clients to earn free shipping through the Pitney Bowes Rewards program. This payments solution further simplifies sending by consolidating billing and payments for all of a client’s sending activity across multiple carriers.
To address the growing need to simplify cross border commerce, Pitney Bowes revealed a new Global Trade Solution, delivered from the Pitney Bowes Commerce Cloud, which facilitates the calculation of customs charges, duties and currency conversions.
Using its long history of technology development, Pitney Bowes is launching a series of APIs to help both commercial and corporate developers, as well as clients, enrich their mobile and Web applications. This self-service portal will host resources to develop, deploy and manage the creation of new applications based on its location intelligence and shipping technologies, such as geodata (address, demographic and location-based information), which can be incorporated into everyday applications, business processes, and workflows.
Other applications already available via the Pitney Bowes Commerce Cloud include:
- pbSmartPostage - online shipping and mailing solution
- Spectrum On Demand
- Universal Address Management - address validation and correction
- Relay Hub - cloud-based mailing solutions
- EngageOne Video - personalized and interactive video
- Borderfree Marketplace - international shipping to retailers
- Borderfree Retail - end-to-end cross border shopping experience
- Global Financial Services - secure and reliable payment solutions
- Clarity solutions
- Enroute Shipping - cloud-based, software-as-a-service transportation management solution
- SendSuite Tracking Online - inbound package management
Pitney Bowes will unveil additional new offerings to the Pitney Bowes Commerce Cloud throughout 2016 that will leverage the unique combination of assets the company has available as part of its digital assets, including customer engagement solutions, location intelligence and customer information management.
Pitney Bowes is partnering with leading cloud technology companies, including Amazon Web Services (AWS), Salesforce.com, GE, Microsoft, Apigee, MongoDB and Okta, to deliver a reliable, modern digital client experience, rapid product development, scalability and faster speed to market.
Pitney Bowes has also created a cloud center of excellence group to ensure AWS best practices and common services are utilized across the company’s product lines.
“Pitney Bowes has worked with AWS for the past year as Pitney Bowes endeavours to deliver industry-leading solutions to customers in an easy-to-access, scalable, and secure on-demand cloud environment,” said Terry Wise, Vice President of Worldwide Partner Ecosystem, Amazon Web Services. “We applaud Pitney Bowes for its dedication to innovation to better serve customers’ needs for location intelligence, data quality, shipping, mailing, digital document management and data analytics capabilities in the cloud with the help of AWS capabilities.”
“We are reinventing our business by unlocking the vast potential of our digital commerce, shipping, mailing and payment capabilities via the Pitney Bowes Commerce Cloud and making it easier for our 1.5 million clients to communicate, ship and pay,” added Lautenbach. “This broadens our addressable market from the $9 billion mailing market into the growing $40 billion digital commerce and shipping market.”