"No CAN found for your user, Please try another User" message in SendPro Online
When signing up for SendPro Online, the message "No CAN found for your user, Please try another User" is displayed.
The username being used is not linked to your SendPro account.
To resolve this error, you need to link your SendPro Online account to your Pitney Bowes account.
For details, see:
UPDATED: 22 October 2021