A new player has taken the lead in total parcel volume, signaling a shift across the shipping landscape. Meanwhile, national carriers are moving away from volume-at-all-costs strategies.
parcels
parcels shipped per person
parcels generated every second
parcels shipped per household
In 2025, the market continued its steady expansion, with total parcel volume reaching 23.1 billion shipments, up 3.3% year-over-year, and revenue growth outpacing volume as carriers prioritized profitability.
This growth trend is expected to continue with projections showing volumes reaching 31 billion by 2031.
Alternative carriers take revenue share from the major carriers
There’s a shift in revenue share away from the traditional major carriers. “Other” carriers more than doubled their share from 3.4% in 2024 to 7.2% in 2025, indicating growing competitive pressure and diversification in the market.
Amazon Logistics, USPS and FedEx revenue share stayed about flat from 2024 to 2025, but UPS saw a more significant decline from 34% in 2024 to 31.6% in 2025.
This year’s Index highlights a major industry shift: Amazon Logistics has surpassed the traditional Big 3 carriers to become the largest parcel delivery provider by volume with a total of 6.9bn parcels. “Others” increased volume by 127% driven by continued increase in volume from Shein and Temu.
Others include alternative carriers: Regional carriers, such as OnTrac, GLS,LSO, Spee-Dee.
Last-mile startups, such as Veho, UniUni, Gofo, Jitsu, SpeedX, and Better Trucks.
How well can you pivot?
Market conditions in parcel shipping are constantly shifting, driven by rate increases, surcharges, service changes, and evolving carrier networks. In this environment, agility is essential.
A multicarrier strategy empowers shippers to adapt in real time, balancing cost, speed, and reliability across a diverse carrier mix. By reducing dependence on any single provider, businesses can respond quickly to disruption, capitalize on new opportunities, and maintain control over their shipping operations, regardless of how the market evolves.