Finance case study
How a top US financial enterprise centralized shipping control and cut costs for 200,000 users

As the bank closed physical branches, thousands of remote workers were left without a cost-effective way to send mail and packages. To manage rising volume and costs, the bank needed a secure, standardized national shipping process. Their aging in-house system couldn’t keep up—and with a carrier strike looming, fast implementation and ease of use were critical.

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Leading US Bank case study
How a top US bank cut shipping costs

With branches closing, thousands of remote workers lacked a cost-effective way to send mail. The bank needed a secure, standardized national shipping system that was fast to implement and easy to use.

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200K
Users
5,500
Locations
400K+
Cost centers
“This was the smoothest software installation in the bank’s history”
— Vice President of Operations
Pitney Bowes helped the bank support a growing remote workforce with standardized shipping procedures while reducing costs and mitigating risk.
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Savings
  • Multicarrier pricing options
  • Deep discounts on everything they ship and mail
  • Eliminated the cost of postage meters at low volume locations
  • No longer need IT for updates or dedicated in-house administrator
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Security

Client data is protected with the following security standards:

  • VPAT Compliant – Accessibility: WSCAG & Web Accessibility
  • CCPA/GDPR Compliant
  • SOC 2 certified

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Scalability
  • Easily scaled to handle all 5,500 US locations including remote workers
  • Planning to expand solution into their international locations
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World-class Service
  • Rapid implementation mitigated risk of disruption from looming carrier strike
  • Pitney Bowes handled all admin and training
One integrated solution provides complete visibility and control across the entire enterprise.
Outbound Shipping
• Easily compare rates across multiple carriers to find the fastest and most affordable delivery option
• Access special carrier rate discounts
• Set business rules and standardize sending processes
Mailing
• Easily print stamps – by roll or sheet
• Save on Certified Mail with ERR
• Eliminate postage meters and related costs at low-volume locations
Analytics
• Automatically capture accurate usage and spend data enterprise wide
• Gain visibility into spend by department and user
• Accurately allocate costs
Tracking & Distribution
• 15-site pilot program ParcelPoint™ Smart Lockers allow secure self-service pickup of packages and assets
• PitneyTrack® Inbound provides full chain of custody visibility for sensitive documents

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Need more information on our financial services solutions? We are here to help

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