ParcelPoint smart locker

ParcelPoint™ Smart Lockers latest enhancements

Pitney Bowes knows that efficiency is key for your mailroom workflows, and we are committed to making your mailroom operations smarter and more efficient.

With each software release, we strive to enhance usability, streamline management, and introduce innovative features that help you utilize our lockers more effectively and easily adopt new features.

Here’s what you can expect in the latest Software Release

We're excited to introduce updates and enhancements that will elevate your experience with your ParcelPoint™ Smart Lockers.

Available now with ParcelPoint Smart Lockers

Stay informed: pick-up made simple

Now your package recipients can manage their packages a whole lot easier. Introducing the new ParcelPoint Smart Locker Mobile App, designed to give full control over their package pick-up, anytime, anywhere.


To request promotional poster designs or email templates, please contact your Account Representative. 

Please provide your unique organizational Authorization Code to members of your organization.

Get started
Track Deliveries
Get real-time updates when package is ready
Unlock Smart Lockers
Access locker with just a tap
Stay in the Loop
with automatic notifications

New Kiosk Screen Design

Your new Kiosk Screen has been redesigned. You will notice a new look with the options to Scan your ID or Enter in your Code Manually listed across the bottom of the screen.

If an RFID Reader is installed on your locker, the screen will also include the option to “Tap Your ID”

Kiosk Screen without RFID

PitneyShip

Kiosk Screen with RFID

PitneyShip

Custom Branding for Kiosk Screens

Showcase Your Brand or School Spirit with Customizable Kiosk Screens

Now you can personalize your kiosk screens with ease! This new self-service feature allows you to upload background images, adjust banner colors, and add your logos or text to the display.

Best of all, your designs can be updated instantly, allowing you to refresh the look of your kiosk screens quickly and effortlessly.

  • Select color for banner
  • Add Logo or Text
  • Upload Background Image

Learn more on how to customize your own kiosk screens. 

Load Packages in Locker with PitneyTrack®

Streamline the package loading process by using the PitneyTrack handheld tracking device or Mobile App.

Our seamless integration between PitneyTrack Inbound and ParcelPoint Smart Lockers is designed to provide you with full chain of custody reporting and delivery like never before.

PitneyTrack Inbound now makes package loading into the lockers, faster and easier than ever. Your handheld Tracking Assistant device or PitneyTrack mobile app allows you to scan barcodes, log receipts, reserve lockers, and even generate tracking numbers for items without barcodes—right at the locker. It also streamlines package loading into the lockers by:

  • Eliminating the need to use the kiosk scanner allowing for more precise scanning of packages 
  • No more lifting large or heavy packages at the kiosk scanner 
  • Allowing for continuous package loading, no more interruptions when recipients pick up their packages 
  • Full package processing at the lockers, even for items without barcodes 

Watch this demonstration video to see how easy it is to load packages into your lockers with PitneyTrack devices.

Instructions here

Wireless Connectivity

In addition to cellular and ethernet connection, ParcelPoint Smart Lockers can connect over wireless internet, making placement for your next smart locker bank, a breeze.

  • Accessibility: Easier connection & installation
  • Provides flexibility in locker placement location
  • Included with ParcelPoint Smart Lockers

Optional additions for your Smart Lockers

RFID Badge Reader for Lockers

Quick, easy and secure package & asset pick-up.

Adding RFID (Radio Frequency Identification) technology to the ParcelPoint Smart Locker kiosk allows easy package pick-up with a scan of an employee or student badge. It adds an extra layer of security by ensuring only users with the correct credentials can access their packages or items within the compartment, reducing the risk of theft or unauthorized access. This secure method enhances convenience and overall efficiency.

  • Allows package and asset pick-up with a scan of an employee/student badge
  • Enhances security, convenience and overall efficiency
  • Seamless, contactless access - allows users to quickly retrieve packages or assets without the need for codes
  • Help avoid bottlenecks of recipients searching for email notifications
  • Built-in scanner reads 98% of RFID media* available for automatic identification and data capture.

If you are interested in adding RFID Reader to your existing locker banks or ordering one for your mail center, please contact your Account Representative.

RFID Tech Sheet

RFID Badge Reader for Mail Centers

RFID Badge Scanner is also available with PitneyTrack® Inbound. The RFID Badge Scanner can be utilized at your mail room pick-up window for faster, easier identification verification and a streamlined package pick-up process when items that can’t be placed in the locker need to be picked up at the window. If you are interested in adding RFID Reader to your existing locker banks or ordering one for your mail center, please contact your Account Representative.

RFID Tech Sheet

Day Use Enhancement

Deliver Additional Value to your Smart Locker Investment

ParcelPoint Smart Lockers’ Day Use functionality offers smart, secure storage for your users. Through a simple software add-on, your package delivery hub can be transformed into a safe, convenient way for your employees or students to temporarily store personal items.

With the new Day Use Enhancement, multiple people or departments can access a single locker compartment for an extended period of time. This feature not only creates permanent storage, but it could also be used to distribute items that do not need to be tracked, such as tools or supplies. Best of all, this comes included with your Day Use subscription.

  • Distribute low value items for groups of employees (ie: tools, supplies, etc.) 
  • Creates a long-term or permanent storage solution for items that can be retrieved by specified individuals in a group or department
  • Minimize lost or stolen workplace equipment
  • Eliminate locker keys, forgotten combinations and cumbersome manual processes. 
  • Optimize compartment space and deliver more value to your smart locker investment

See the Day Use Video

View October 2023 ParcelPoint Smart Lockers Release notes