Setting up the SendPro Tablet

Print this support article
Products affected: SendPro® Tablet
  1. Turn on the tablet.
  2. On the Welcome to SendPro Tablet screen, tap Next.
  3. On the Let's get started screen, tap Get Started.

Connect to the internet

  1. On the Connecting to the Internet screen, tap Select a Network, tap on the desired network, and enter the WiFi password if required.
  2. Once you are connected to the correct network, tap Continue.
  3. The next screen confirms your time zone. Tap Continue.

Set up the printer

  1. The next screen instructs you to connect the printer. Connect the power cord as shown, then press the power button on the printer to turn it on.
  2. Swipe the tablet screen to the left to go to the next screen.
  3. The next screen instructs you to confirm the label roll alignment. You will need to install the roll:
    1. Unwrap the label roll and remove the tape that holds the roll closed.
    2. Insert the roll into the printer.
    3. Feed the end of the roll through the printer as shown on the screen.
    4. Close the printer cover.
    5. Press the feed button. The end of the label roll will be drawn back into the printer.
  4. Swipe the tablet screen to the left to go to the next screen.
  5. The next screen instructs you to pair the printer using Bluetooth. Press and hold the Bluetooth button on the printer until the light turns blue.
  6. Tap the Print Sample button. The tablet will search for the Bluetooth devices. When it finds the printer, tap on the printer name. A sample label will print.
  7. Tap the Continue button.

Set up the scale

  1. The next screen instructs you to connect the scale to the printer. Connect it using the USB cable as shown. (Note: Only scale SL-397-D is supported with the SendPro Tablet.)
  2. Swipe the tablet screen to the left to go to the next screen.
  3. The next screen instructs you to test the scale. Place something small on the scale and tap the Test Scale button.
  4. Tap the Continue button.

Set up the keyboard

  1. The next screen instructs you to connect the keyboard. This is optional - you do not have to use the keyboard.
    • To skip this step, tap the Skip button.
    • To set up the keyboard, pull out the tab from the battery case on the back of the keyboard and turn the keyboard on using the power button on the side, as shown. If the power button is already in the On position but the power light is not lit, turn the power button off and back on.
  2. Swipe the tablet screen to the left to go to the next screen.
  3. Press and hold any one of the yellow Bluetooth buttons (1, 2, or 3) on the keyboard until the light above it starts flashing, which takes approximately 3 seconds.
  4. Swipe the tablet screen to the left to go to the next screen.
  5. Tap the Pair Keyboard button.
  6. The Bluetooth pairing request screen will appear, giving you a code to enter. Using the keyboard, enter that code and press Enter. The keyboard will pair.
  7. Tap the Continue button.
  8. The Confirming Apps screen appears. Wait while all of the apps are confirmed.
  9. When all apps have been confirmed, tap Done.

Add postage

  1. When prompted to fill your shipping account, tap the Continue to fill postage button.
  2. You will be prompted to sign into your SendPro account. Sign in.
  3. If the screen says that no payment method has been specified, tap Add Payment Method.
    • To add a credit card, tap Add Credit Card, enter the credit card information, tap Submit, then tap Done.
    • To open a line of credit instead, call the number on the screen.
  4. You are prompted to add postage to your SendPro balance. This step is optional.
    • To skip this step, tap the Skip button.
    • To add postage, choose the amount to add and tap Add Postage. Once the postage has been added, tap Continue.
  5. On the All Set up screen, tap Done.

UPDATED: January 06, 2020