Installing the Brother QL-1100 on Windows for SendPro Online, PitneyShip, PitneyShip Pro, or PitneyShip Enterprise

Learn how to install the Brother QL-1100 for SendPro Online or PitneyShip on Windows.
Products affected: SendPro® Online, PitneyShip®, PitneyShip® Pro, PitneyShip® Enterprise
  1. Sign in to the computer using a user account that has Administrator privileges.
  2. Close all open programs.
  3. If the printer is connected to the computer via USB, unplug the USB cable from the printer so that the printer is not connected to the computer.
  4. Download the printer driver for Windows.
  5. Go to your Downloads folder and double-click on the downloaded file brcinst10004.exe.
  6. If a security warning appears, select Run.
  7. Connect the printer to the computer using the USB cable.
  8. Turn the printer on.
  9. Click Auto Select on the installer window.
    Brother QL-1100 printer select Auto Select
  10. Choose Brother QL-1100 and click OK.
    Brother QL-1100 printer installer select OK
  11. Fill in the Name/Company fields.
  12. Uncheck all boxes except Printer Driver.
    Brother QL-1100 printer select Print Driver
  13. Click OK.
  14. Click Agree and Agree again.
  15. The installer will prompt you to confirm the USB connection. Select Local Connection (USB).
    Brother QL-1100 printer select USB
  16. Click Next.
  17. Click Finish.

UPDATED: November 30, 2023