Changing the status of an order in ShipAccel

If needed, you can change the status of an order.

The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.

Before you begin

There are 2 different versions of the Orders screen.

• If you see this banner, then you are still using Method 1. If you click the Update Now button, then you will be switched to our new orders screen, Method 2.
  
• If you do not see this banner, then you are already using Method 2.

Method 1

This feature does not exist in Method 1. To use this feature, select the Update Now button shown above to move to Method 2.

Method 2

1. If you're not already on the Orders screen, go to the Shipping & Mailing menu and select Ship Orders.
2. Check the boxes next to the order(s) you wish to change the status of.
3. Select Update Status from the Actions menu.
4. Select the status you wish to assign.
5. (Optional) Select a Reason and add a Note.
6. Select Save.