Viewing and finding orders in ShipAccel

There are several ways to view and find orders.

Products affected: ShipAccel

There are several ways to view and find orders.

  1. If you're not already on the Orders screen, go to the Shipping & Mailing menu and select Ship Orders.
  2. By default, Unfulfilled orders are shown. To view orders with a different status, select that status on the left side. To view orders in a batch, select that batch on the left side.
    Order statuses
  3. To search for an order by order number, enter the order number in the Search orders or scan barcode field at the top and press Enter.
    To find an order by scanning a barcode, click in the Search orders or scan barcode field at the top and scan the barcode.
    Order search field
  4. To sort the list, click on the column heading you wish to sort by. Click the same heading again to reverse the order. Only column headings with arrows can be sorted.
  5. To filter the orders list, select the Filter button in the upper right, select the desired filters, and select Apply.
    Filter button
  6. To choose which columns are displayed in the orders list:
    1. Select the Columns button in the upper right.
      Columns button
    2. In the Visibility column on the left, select or deselect the items to choose which information you wish to see.
    3. In the Sequence column on the right, click and drag the columns into the order you prefer.
    4. Select Save.
  7. If there is more than one page of orders, use the controls at the bottom of the list to page through them.
    Navigation options at bottom of Orders page
  8. To view the details of an order, click on the order number in the Order column.

The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.

UPDATED: June 11, 2025