Merging orders in ShipAccel
If you have multiple orders for the same recipient, you can consolidate them into a single shipment so that you can fulfill them together, saving shipping costs.
Products affected: ShipAccel
If you have multiple orders for the same recipient, you can consolidate them into a single shipment so that you can fulfill them together, saving shipping costs.
- If you're not already on the Orders screen, go to the menu and select Ship Orders.
- Check the boxes next to the order(s) you wish to merge.
- From the Actions menu, select Merge Orders.
- In the popup window, select the order you wish to use as the parent order. The other orders will be merged underneath this one.
- The parent order will have an "M" appended to the beginning of its order number and a randomly-generated number appended to the end.
- If the orders do not have the same shipping address, you will see a warning but you can still merge them.
- Select Merge or Merge Anyway. On the full order screen, the merged orders will be listed under Related Orders.
Once the orders are merged, the child orders will be read-only and cannot be edited.
Un-merging
To un-merge all orders in a merged shipment, from the full order screen, select Un-merge all.
To remove one order from a merged group, select the x next to the order you wish to remove.
The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.
UPDATED: February 18, 2026