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Setting the inactivity timeout period in Mailstream On Demand

Enterprise administrators can set the period of time after which users will be signed out of the system if they are not using it. This setting applies to all users.

Products affected: Mailstream On Demand

Enterprise administrators can set the period of time after which users will be signed out of the system if they are not using it. This setting applies to all users. This feature is not supported when Single Sign-On is enabled.

  1. Select Settings > General Preferences.
  2. Under Session Timeout, select the period of time after which you want inactive users to be signed out from the Web menu. The default is 1 hour.

The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.

UPDATED: March 30, 2026