PitneyShip Enterprise Release Notes version 1.127.0 (June 25, 2026)

• What's New
• Latest Updates

What's New

Carrier Preference and Account Management Enhancements

This update introduces enhanced carrier preference control, allowing administrators to easily enable or disable carriers and their associated accounts without removing them from the system. From the Carrier Configuration screen, Enterprise Administrators can activate or deactivate parcel carriers while continuing to view and manage their configurations. Active and inactive carriers remain visible in the carrier list, each clearly marked with a status indicator.

When a carrier is deactivated, it becomes immediately unavailable for shipment processing activities such as rate shopping and label generation, although its associated accounts remain visible in the system. Reactivating a carrier restores its availability instantly. Importantly, activating or deactivating a carrier does not change the status of its individual carrier accounts. These controls can be applied at the enterprise, division, and location levels, and any carrier marked inactive at a specific level becomes unavailable within that scope.

The Carrier Preferences page has also been improved to provide a more organized and user-friendly experience. Carrier accounts are now grouped under individual carrier cards, making them easier to view and manage. Administrators can edit individual accounts or select multiple accounts for bulk updates, reducing manual effort. For better performance and usability, only one carrier card can be expanded at a time, and account lists are paginated, displaying up to 100 accounts per page. The total number of carriers and accounts is shown at the top of the page.

Additional enhancements include the ability to delete single or multiple carrier accounts, improved search and filtering capabilities, and export functionality that reflects applied filters. Search results dynamically display only relevant carriers and accounts, with clear messaging when no matches are found. The interface also supports localised content in English and French, including labels, warnings, and error messages.

Overall, this update gives administrators greater control over carrier availability while maintaining full visibility into configurations. It simplifies account management, improves performance, and helps organizations manage carrier usage more efficiently without losing existing setups.

This only applies to the warehouse fulfillment version of PitneyShip Enterprise.

Carrier Preferences for Services, Special Services, and Packages

This update makes it easier for administrators to manage services, extra services, and package types for carrier accounts. They can now enable or disable these options directly within the carrier preferences screen for either individual accounts or multiple accounts at once using bulk edit. Changes are only applied to selected sections, and existing settings remain unchanged unless editing is enabled. To ensure valid configurations, at least one service and one package must be selected before saving.

These preferences directly control what options are available during shipping. Only enabled services appear in rate shopping, and any disabled services will not be available, even if previously used in rate groups or automation rules. A “Select all” option simplifies updates, and helpful validation messages guide users if required selections are missing. Overall, this enhancement provides a simpler, more consistent way to manage carrier configurations while reducing manual effort and improving control.

This only applies to the warehouse fulfillment version of PitneyShip Enterprise (US and Canada).

Order API for Freight Carrier – UI Integration

This feature enables integration between the Order API and the user interface, allowing users to fulfill freight orders created via APIs directly within the PitneyShip Enterprise Fulfilment screen. Users can retrieve order details by scanning a barcode or entering an Order Number, which automatically populates key information such as Ship To and Ship From addresses, package type, and reference number. These details can be reviewed or updated before printing the shipment. Once processed, the order is updated with a tracking number and status, which can also be accessed through the API.

The feature supports scan-to-ship workflows, reducing manual data entry and improving accuracy. Orders can only be processed if they are in an Unfulfilled state—any orders marked as On Hold, Cancelled, or Fulfilled will display appropriate error messages. Automation rules linked to Ship Via Codes are automatically applied during processing, ensuring consistency with predefined workflows. Overall, this enhancement speeds up fulfillment, reduces errors, and provides a more efficient way to manage API-generated freight orders within the UI.

This only applies to the warehouse fulfillment version of PitneyShip Enterprise.

Latest Updates

Responsive Web Mailing Flow Update

This update improves the web experience on mobile devices and smaller screens by making the mailing flow fully responsive. Previously, users accessing the platform on mobile phones, iPads, or smaller displays experienced layout issues, where pages appeared distorted and difficult to use. This sometimes created challenges during account setup and general navigation.

With this update, the layout for the stamps flow, ncluding stamp rolls, stamp sheets, and envelopes, now automatically adjusts to fit different screen sizes. This ensures a consistent, user-friendly experience across devices.

Multi-Piece Shipping with Custom Carrier (NoRate) Update

This update introduces enhanced multi-piece shipping capabilities for the custom NoRate carrier. Users can now create shipments with multiple packages under a single shipment, improving flexibility for bulk shipping scenarios. The feature supports a single service type, Ground, and allows users to optionally enter service rates manually at the shipment level.

Additional shipping options include user charges and extra handling services, which can be enabled in settings and are applied to each individual package. Every package (piece) in the shipment generates its own shipping label, clearly showing the piece number (for example, “1 of 3”), and can include a tracking number if provided by the user. The first package is designated as the master piece, and shipments can include up to 40 pieces.

Increased Character Limit for Recipient Address on ERR Coversheet

This update enhances the ERR (Electronic Return Receipt) shipping experience by increasing the character limits for recipient details. The Recipient Name and Company Name fields on ERR screens now support up to 100 characters, allowing users to include complete and accurate information.

The update applies across key ERR workflows, including the ERR/E-Certified screen, Import List, and Ship Request. Coversheet printing has also been improved to display the full character limit clearly. Text now wraps at whole words (avoiding mid-word breaks), and formatting remains consistent across all supported envelope sizes, including #10, 6x9, 6x9.5, and 9.5x12. In addition, Shipment History now shows the full recipient details, ensuring better visibility and record-keeping.

It’s important to note that existing address rules for shipping labels remain unchanged. Also, when using address validation, the Company Name field is currently limited to 59 characters on ERR screens.

Overall, this enhancement ensures that recipient information is fully visible and accurately displayed on coversheets, improving clarity and usability. The update is available to external users of PitneyShip Pro (US), PitneyShip Enterprise (US) and FedRAMP (US) that include the ERR feature.

Enterprise & Location-Level Carrier Account Provisioning for PB Rate Carriers

This update improves how PB Rate carrier accounts are set up and managed, making provisioning simpler and more scalable at both enterprise and location levels. At the enterprise level, there are no changes to how carrier accounts are created. These accounts continue to follow the existing naming conventions, use a dedicated enterprise payment method, and allow only Enterprise Admins to add payment details.

At the location level, Enterprise, Division, and Location Admins can now create dedicated carrier accounts for individual locations. These accounts follow a clear naming format (for example: CarrierID + Location Name + PB-Rates) and include a description with the carrier name, while the account nickname is set as Location Name + PB-Rates. Each location account is linked to its own payment method. If USPS is enabled, USPS payment details are used; otherwise, a shared payment setup (ledger ID and paymentAccountID) is applied across accounts.

The update also supports bulk onboarding, allowing users to set up to 25 locations at one time, with activation completed sequentially for each carrier account. Activation can be performed by Enterprise, Division, or Location Admins, and clear success or failure messages are displayed during both bulk and individual onboarding.

Overall, this enhancement simplifies and streamlines carrier onboarding while improving administrative control and scalability across enterprise and location levels.

Enhanced Firm Mailing Book (Form 3877) for Additional USPS Extra Services

This update expands the Firm Mailing Book (Form 3877) feature to support a broader range of USPS extra services. Previously, Form 3877 was generated only for Electronic Return Receipt (ERR) and E-Certified shipments. With this enhancement, the form will now also be created for shipments that include additional USPS services such as Collect on Delivery (COD) and Insurance, along with other supported options.

Form 3877 will now be automatically generated for shipments that include services such as Adult Signature Required, Adult Signature Restricted Delivery, Certified Mail®, Certified Mail Restricted Delivery, Collect on Delivery (COD), Insured Mail, Registered Mail, Signature Confirmation, Signature Confirmation Restricted Delivery, and Electronic Return Receipt. The generated PDF provides clear and detailed information, including the service code (for example, CERT, COD, REG) and the associated cost for each selected service. If multiple extra services are included in a single shipment, all applicable services and their costs will be accurately displayed.

Overall, this enhancement increases flexibility by allowing Form 3877 to be generated for a wider range of shipments beyond ERR, improving documentation and record-keeping for users. The update is available to external users of PitneyShip Enterprise (US) who have the Firm Mailing Book feature enabled.

Carrier Preferences with Shipment Limit Controls

This update enhances carrier preference management by ensuring that Shipment Limit rules are respected when administrators manage carriers and carrier accounts. If a carrier or carrier account has reached its shipment limit, administrators cannot activate, deactivate, or delete it, and a clear “Shipment Limit Reached” indicator is shown. For carriers and accounts that have limits configured but not yet reached, normal updates can still be made, and any changes take effect immediately. Special rules also apply to fallback carriers and accounts, where status changes are restricted to protect shipment processing.

Administrators can still update services, extra services, and packages even when some status changes are restricted. Bulk edit and delete actions also follow these rules—updates are allowed where valid, and clear warning or error messages are shown when restrictions apply. Overall, this enhancement helps prevent accidental changes that could disrupt shipment processing, while still allowing administrators to safely update eligible settings with confidence.

This only applies to the warehouse fulfillment version of PitneyShip Enterprise.

Admin Role Assignment Restrictions

This update enhances role governance by restricting the assignment of the Admin role to prevent unintended privilege escalation. Enterprise, Division, and Location Admins can no longer assign the Admin role when creating or updating users. The Admin role option is now hidden from the Assign Role dropdown. If these admins attempt to edit a user who already has the Admin role, they must remove and replace it with an allowed role before saving any changes. Similarly, assigning the Admin role through user import is no longer supported for these admin types—any such attempts will trigger an error message. However, PB Admins can still assign the Admin role as needed.

Presets Renamed to Favorites

This update renames Presets to Favorites. The new term appears on the application dashboard and throughout the shipping flow wherever users can create or manage saved settings. Along with the name change, related messages have been updated for clarity. To create a favorite, users can go through the shipping process, complete the address and package details, then select the Favorites (star) icon, enter a name, and save. The system confirms with messages indicating that all current selections have been stored.

PitneyShip Cube Onboarding Enhancements

Several improvements have been made to the PitneyShip Cube onboarding experience on both Windows and macOS, based on feedback. The Wi‑Fi setup now features an animated image showing a blinking white light, giving users a clearer, more realistic indication of the Cube’s status. The printer confirmation step has also been updated: instead of a static instruction, users must now select a checkbox confirming the printer appears in their printer list (for both Wi‑Fi and USB setups). A validation message appears until this step is completed, helping prevent confusion and ensuring users don’t proceed prematurely.

In addition, the system now checks whether the PitneyShip Cube driver is installed. If it is missing, users are guided through downloading and installing the correct driver for their operating system, with clear step-by-step instructions. These updates, available in DeviceHub version 1.11.xx.x and later, simplify the onboarding process, provide clearer guidance, reduce errors, and improve overall setup success.