Guides
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DM300C™, DM400C™ and DM475™ Operator Guide
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DM300C™ Quick Reference Guide
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DM300c Self-Install Guide
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DM300C™, DM400C™ and DM475™ Budget Manager Accounting Operator Guide
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Print Head Replacement Instructions
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Ink Tray Replacement Instructions
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PC Meter Connect Installation Guide
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SmartLink Connectivity Guide
8 items
Use Your Product
Use Your Product
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How to set up a PresortXtra letter preset on the DM300c and DM400c
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How to package the DM300C for return
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How to turn the auto scale feature on and off on the DM300c, DM400c, and more
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How to find the serial number on the DM300c, DM400c, DM450c and DM475
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How to print a zero dollar stamp on the DM300C, DM400C, and more
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How to retain mail class and ZIP code between mail pieces on the DM300c, DM400c, and more
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Error Code: 2493, How to resolve on the DM100i, DM125 and more
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How to print the batch count on the DM300c, DM400c, and more
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How to resolve accounting period ended message on the DM300, and DM400c and more
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How to delete an account from the DM300C, DM400C and more
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How to adjust the contrast on the DM300C, DM400C and more
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Updating your software and USPS rates
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Obtaining a Mailer ID from the USPS
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Setting the connection mode option on the DM300C-DM475
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Entering a postage amount on the DM100i-DM475
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Printing only an ad (no postage or date)
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Installing the DM300C, DM400C and DM450C
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Updating USPS rates
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Setting up a proxy server on the DM300C, DM400C, DM450C, and DM475
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Setting up a wired connection using a USB Ethernet network adapter
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How to set up a PresortXtra letter preset on the DM300c and DM400c
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Setting up a wireless (WiFi) connection with a SmartLink device on the mailstation series and DM100i-DM475
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Installing PC Meter Connect
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Installing the DM series WiFi Connection Device
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Adding or changing your dialing prefix on the DM300C-DM475
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Setting up a wired network connection with SmartLink on the mailstation series, DM100i, DM200L and DM300C-DM475
26 items
Connect Your Product
Connect Your Product
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Changing your meter's dial-up number for analog connections
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WiFi Connection Quick Install Guide
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Constant Connection for DM series - USB Ethernet Connectivity Kit
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mailstation, mailstation2, DM125-DM475 URL, IP Address User Guide
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SmartLink Connectivity Guide
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Setting the connection mode option on the DM300C-DM475
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"Meter Not Detected" with PC Meter Connect
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Setting up a proxy server on the DM300C, DM400C, DM450C, and DM475
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Setting up a wired connection using a USB Ethernet network adapter
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Setting up a wireless (WiFi) connection with a SmartLink device on the mailstation series and DM100i-DM475
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Installing PC Meter Connect
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Installing the DM series WiFi Connection Device
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Setting up a wired network connection with SmartLink on the mailstation series, DM100i, DM200L and DM300C-DM475
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SmartLink wired connection issues
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Troubleshooting SmartLink wireless (WiFi) connection issues
15 items
Error Codes
Error Codes
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Resolve printing error codes and system messages
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Error Code: 2492, how to resolve on the DM100i, DM125 and more
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Resolve Error 248B on the DM100i, DM225, DM300C, SendPro 300, and more
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Resolve Error 2494 on the DM100i, DM225, DM300C, SendPro 300 and more
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Error Code: 248C, how to resolve on the DM100i, DM125 and more
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Printer Fault 2442 or 2443 on the DM100i-DM475 and SendPro 300
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Error Code: 2441, how to resolve on the DM100i, DM125 and more
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Resolve Error 081C on the DM300C, DM400C and more
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Error Code: 2445, how to resolve on the DM100i, DM125 and more
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Software-related error codes on the DM300C-DM475
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Resolve transaction log full message on the DM300C, DM400C and more
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Resolve "Ink Tank Fault" on the DM300C, DM400C and more
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Error Code: 2412, Resolve on the DM300C, DM400C and more
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Resolve Error R0052 on the mailstation, DM100i, SendPro 300, and more
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"Invalid preset"
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Resolve Error 010E on the DM100i, DM225, DM300C, DM400C and more
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Resolve Error 255C on the DM300C, DM400C, DM450C and DM475
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Resolve Error 2C02 on the DM300C, DM400C, DM800, DM1000 and more
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Resolve "Meter Data Incomplete for x Meter(s) Fix this" in Total Meter Reporting
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Resolve Error 0815 on the DM300C, DM400C, DM450C and DM475
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"Unsuccessful" message when setting up SmartLink on the mailstation series and DM100i - DM475
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"Tape Jammed", "Clear Printer Transport" or error code 2413 on the DM300C - DM475
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"No Ink Tank Detected" message
23 items
System Messages
System Messages
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Urgent - Battery Low
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How to resolve a low sector message on the DM300c, DM400c and more
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Internet not detected when using PC Meter Connect with a proxy server
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Resolve "Clear Print Transport" on the DM300, DM400C and more
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"Meter Not Detected" with PC Meter Connect
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Resolve "Flash needed init version" on the DM300c, DM400c and more
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Resolve "Balance Too Low" or "Insufficient Funds" on the mailstation, DM100i-DM1100, Connect+ Series, SendPro P Series, and more
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Resolve Error 110C on the DM300c, DM400c and more
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Resolve "Screen File Mismatch" on the DM300C, DM400C, DM450C and DM475
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Resolve "Accounting Period Ended" on the DM300C, DM400C, DM450C and DM475 with Inview Accounting
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Resolve "PBP Account not found" on the DM300C, DM400C, DM450C and DM475
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Resolve "Weight is negative" on the DM300C, DM400C, DM450C, and DM475
12 items
Troubleshooting
Troubleshooting
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How to Create a Case
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Resolve unresponsive scale on the DM300C, DM400C, DM450C and DM475
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Troubleshooting a wired connection using a USB Ethernet network adapter on the DM300C-DM450C
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Resolve no power or a blank display on the DM300C, DM400C and more
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Connection errors
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Resolve missing batch counter on the DM300, DM400, DM450 and DM475
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PC Meter Connect connection issues
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Resolving scale not weighing or not weighing correctly
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Resolve an E-Z Seal leak on the DM100i, DM125, DM200L, DM225 and more
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Resolve unable to select Domestic or International mail on the DM300C, DM400C, DM450C and DM475
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SmartLink wired connection issues
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Troubleshooting a dial-up phone connection on the DM300C-DM475
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Troubleshooting SmartLink wireless (WiFi) connection issues
13 items
