DM400C, DM450C, DM475 Meter Support

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The USPS® is mandating new meter technology standards effective June 30, 2024.
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The "Urgent - Battery Low" message occurs when the meter's internal battery is near the end of its life.
Learn how to resolve poor print quality or no printing on the DM300C, DM400C, DM450C and DM475.
Ensure that your mailing material meets specifications and check your meter to remove dust and debris to resolve jamming issues.
Effective June 30, 2024, the USPS® is decertifying all postage meters that use IBI technology and adopting a new IMI standard for postage evidencing systems. All of Pitney Bowes newer technologies are IMI compliant and we want you to know the facts.
Learn how to install your DM300C, DM400C and DM450C.
To print postage on your mailpieces, you must transfer postage funds from your Pitney Bowes account to your meter.
When your ink supply is low or exhausted, your device displays either a "Low Ink" warning or "Ink Out" warning. You need to replace the ink cartridge when you see one of these warnings.
Learn how to send E-Certified Mail on the DM300C, DM400C, DM450C and DM475.

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