Guides
-
DM300C™, DM400C™ and DM475™ Operator Guide
-
DM300C™, DM400C™, DM475™ Budget Manager Accounting Operator Guide
-
Learn about a LAN connection with the USB Ethernet Digital Connectivity Kit
-
Print Head Replacement Instructions
-
Ink Tray Replacement Instructions
-
PC Meter Connect Installation Guide
-
SmartLink Connectivity Guide
7 items
Use Your Product
Use Your Product
-
How to set up a PresortXtra letter preset on the DM300c and DM400c
-
How to turn the auto scale feature on and off on the DM300c, DM400c, and more
-
How to seal without printing on the DM400C, DM450C and more
-
How to find the serial number on the DM300c, DM400c, DM450c and DM475
-
How to print a zero dollar stamp on the DM300C, DM400C, and more
-
How to retain mail class and ZIP code between mail pieces on the DM300c, DM400c, and more
-
Error Code: 2493, How to resolve on the DM100i, DM125 and more
-
How to print the batch count on the DM300c, DM400c, and more
-
How to resolve accounting period ended message on the DM300, and DM400c and more
-
How to delete an account from the DM300C, DM400C and more
-
How to adjust the contrast on the DM300C, DM400C and more
-
Updating your software and USPS rates
-
Obtaining a Mailer ID from the USPS
-
Setting the connection mode option on the DM300C-DM475
-
Entering a postage amount on the DM100i-DM475
-
Printing only an ad (no postage or date)
-
Installing the DM300C, DM400C and DM450C
-
Updating USPS rates
-
Setting up a proxy server on the DM300C, DM400C, DM450C, and DM475
-
Setting up a wired connection using a USB Ethernet network adapter
-
How to set the WOW start key behavior on the DM475
-
How to set up a PresortXtra letter preset on the DM300c and DM400c
-
Setting up a wireless (WiFi) connection with a SmartLink device on the mailstation series and DM100i-DM475
-
Installing PC Meter Connect
-
Installing the DM series WiFi Connection Device
-
Adding or changing your dialing prefix on the DM300C-DM475
-
Setting up a wired network connection with SmartLink on the mailstation series, DM100i, DM200L and DM300C-DM475
-
Setting up a wired network connection on the DM475
-
Installing the DM series WiFi Connection Device on the DM475
29 items
Connect Your Product
Connect Your Product
-
Changing your meter's dial-up number for analog connections
-
WiFi Connection Quick Install Guide
-
Constant Connection for DM series - USB Ethernet Connectivity Kit
-
mailstation, mailstation2, DM125-DM475 URL, IP Address User Guide
-
SmartLink Connectivity Guide
-
Setting the connection mode option on the DM300C-DM475
-
"Meter Not Detected" with PC Meter Connect
-
SmartLink wired connection issues
-
Troubleshooting SmartLink wireless (WiFi) connection issues
-
Setting up a proxy server on the DM300C, DM400C, DM450C, and DM475
-
Setting up a wired connection using a USB Ethernet network adapter
-
Setting up a wireless (WiFi) connection with a SmartLink device on the mailstation series and DM100i-DM475
-
Installing PC Meter Connect
-
Installing the DM series WiFi Connection Device
-
Setting up a wired network connection with SmartLink on the mailstation series, DM100i, DM200L and DM300C-DM475
-
Setting up a wired network connection on the DM475
-
Installing the DM series WiFi Connection Device on the DM475
17 items
Error Codes
Error Codes
-
Resolve printing error codes and system messages
-
Error Code: 2492, how to resolve on the DM100i, DM125 and more
-
Resolve Error 248B on the DM100i, DM225, DM300C, SendPro 300, and more
-
Resolve Error 2494 on the DM100i, DM225, DM300C, SendPro 300 and more
-
Error Code: 248C, how to resolve on the DM100i, DM125 and more
-
Printer Fault 2442 or 2443 on the DM100i-DM475 and SendPro 300
-
Error Code: 2441, how to resolve on the DM100i, DM125 and more
-
Resolve Error 081C on the DM300C, DM400C and more
-
Error Code: 2445, how to resolve on the DM100i, DM125 and more
-
Software-related error codes on the DM300C-DM475
-
Error Code: 372D, Resolve on the DM400C, DM450C, and more
-
Resolve transaction log full message on the DM300C, DM400C and more
-
Resolve "Ink Tank Fault" on the DM300C, DM400C and more
-
Error Code: 2412, Resolve on the DM300C, DM400C and more
-
Resolve Error R0052 on the mailstation, DM100i, SendPro 300, and more
-
Error Code: 37B8, Resolve on the DM400C, DM475, and more
-
Error Code: 37B4, Resolve on the DM475
-
Error Code: 37B3, Resolve on the DM475
-
Error Code: 37B2, Resolve on the DM475
-
Error Code: 37B6, Resolve on the DM400C, DM450C, and more.
-
Resolve Error 372A on the DM400C, DM450C and more
-
Resolve Error 2A3F on the DM475C, DM500, and more
-
Resolve Error 2A63 on the DM500, DM800i and more
-
"Invalid preset"
-
Resolve Error 010E on the DM100i, DM225, DM300C, DM400C and more
-
Resolve Error 255C on the DM300C, DM400C, DM450C and DM475
-
Resolve Error 2C02 on the DM300C, DM400C, DM800, DM1000 and more
-
Resolve Error 37AF on the DM475
-
Resolve "Meter Data Incomplete for x Meter(s) Fix this" in Total Meter Reporting
-
Resolve Error 0815 on the DM300C, DM400C, DM450C and DM475
-
"Unsuccessful" message when setting up SmartLink on the mailstation series and DM100i - DM475
-
"Tape Jammed", "Clear Printer Transport" or error code 2413 on the DM300C - DM475
-
"No Ink Tank Detected" message
33 items
System Messages
System Messages
-
Urgent - Battery Low
-
How to resolve a low sector message on the DM300c, DM400c and more
-
Internet not detected when using PC Meter Connect with a proxy server
-
Resolve "Clear Print Transport" on the DM300, DM400C and more
-
"Meter Not Detected" with PC Meter Connect
-
Resolve "Flash needed init version" on the DM300c, DM400c and more
-
Resolve "Balance Too Low" or "Insufficient Funds" on the mailstation, DM100i-DM1100, Connect+ Series, SendPro P Series, and more
-
Resolve Error 110C on the DM300c, DM400c and more
-
Resolve "Screen File Mismatch" on the DM300C, DM400C, DM450C and DM475
-
Resolve "Accounting Period Ended" on the DM300C, DM400C, DM450C and DM475 with Inview Accounting
-
Resolve "PBP Account not found" on the DM300C, DM400C, DM450C and DM475
-
Resolve "Weight is negative" on the DM300C, DM400C, DM450C, and DM475
12 items
Troubleshooting
Troubleshooting
-
How to Create a Case
-
Resolve unresponsive scale on the DM300C, DM400C, DM450C and DM475
-
Troubleshooting a wired connection using a USB Ethernet network adapter on the DM300C-DM450C
-
Resolve no power or a blank display on the DM300C, DM400C and more
-
Connection errors
-
Resolve missing batch counter on the DM300, DM400, DM450 and DM475
-
Resolve sealing issues on the DM400C, DM450C and DM475
-
PC Meter Connect connection issues
-
Resolve jamming issues on the DM400C, DM450C, and DM475
-
Resolving scale not weighing or not weighing correctly
-
Resolve an E-Z Seal leak on the DM400c, DM450c and DM475
-
Resolve unable to select Domestic or International mail on the DM300C, DM400C, DM450C and DM475
-
Mail not feeding on DM400C and DM475
-
SmartLink wired connection issues
-
Troubleshooting a dial-up phone connection on the DM300C-DM475
-
Troubleshooting wired network connection issues on the DM475
-
Troubleshooting SmartLink wireless (WiFi) connection issues
17 items
