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August 6, 2025

Streamlined process for adding notifications

A new two-step flow helps ensure key details are added before customizing your message. This makes notification setup more accurate and easier to manage.
How it works:
  • Step 1: Fill in required fields like Notification Name, Status, Send Via, and Visibility
  • Step 2: Customize language, subject line, and message content using templates

Improved usability in Address Book

We’ve made the Address Book clearer and more intuitive by updating field labels and simplifying how information is shown. These changes better reflect what users expect.
Where to view:
  1. Open Address Book from the main menu
  2. Browse or edit contacts to see label and layout updates
July 10, 2025

Enable secure drop-off by any carrier

Deliveries just got easier for apartments. Authorized carriers like UPS, USPS, and FedEx can securely drop off packages into ParcelPoint lockers, eliminating the need for front-desk staff or concierge services.
How it works:
  • Carriers are verified using a CarrierID and can search or select recipients from the building directory
  • The system assigns the best-fitting locker automatically
  • Once deposited, recipients receive an email with a pickup barcode
  • Tenants retrieve packages through the usual self-service pickup process

QR code added to expiration notice

We’ve added a QR code to locker expiration emails. It links directly to pickup instructions and shows the locker number and bank name, helping users quickly locate and retrieve their package.
How it works:
  • The Package in Locker Expired email now includes a scannable QR code
  • Scanning the code brings up locker access and pickup info
  • The email also displays the locker number and locker bank name for easier navigation
June 26, 2025

Save time with scheduled address exports

Automate address book exports and receive email alerts if any fail, helping you stay on top of your data.
How it works:
  1. Go to Settings > Address Book
  2. Click Export > Export Automatic Contacts
  3. Enter the Folder Path and SFTP URL
  4. Select the authentication option
  5. Add emails in the Notifications section
  6. Choose the date and time for export
  7. Click Save Configuration
  8. View/edit/delete exports in Task Scheduler > Automatic Export List
  9. View export status in the History screen
April 30, 2025

Filter locker activity by custom dates

Need specific reporting windows? You can now apply a custom date range on the locker activity tab and export up to 6 months of data.
Where to view:

N/A

Choose what data to export

The export button is now a dropdown, letting you export all data (based on retention) or just the currently visible data after filters are applied. You’re in control.
Where to view:
  1. Go to the locker activity log
  2. Under activity list, open the dropdown next to export
April 4, 2025

Enhanced locker reservation with number display

Locker reservation is now simpler. The assigned locker number is displayed directly on the Locker Reservation screen, ensuring users can easily identify and track their reserved lockers for package delivery.
Where to view:
  1. Go to the Locker Reservation screen.
  2. The assigned locker number will be shown for easy identification.