Smarter self-service solutions

Our self-service sending kiosk and smart lockers are sophisticated, easy-to-use solutions that provide 24/7 convenience and efficiency to your users while reducing mail center staff’s workload.

Extend operating hours
without adding staff

Offer a hassle-free way to send and receive items without waiting in line

Advance technology to
make anyone a sending expert

Self-service functionality so staff
can focus on core responsibilities

Secure, convenient package delivery

Simplify inbound and outbound package management with ParcelPoint™ Smart Lockers, which provide safety, flexibility, and efficiency. Make deliveries and pickups faster, more secure, and fully accountable—all while reducing staff workload.

Streamlined, anytime shipping

Enable users to weigh packages, print labels, and purchase postage at their convenience with the ParcelPoint™ Self-Service Sending Kiosk. These kiosks speed up sending, reduce errors, and let staff focus on higher-value tasks.

How self-service transforms your mail center

Empower your organization to send, receive, and manage packages with ease. Combining around-the-clock access, secure delivery, and centralized visibility into one seamless experience.

Accurate postage every time - no guesswork, no overpaying.

Automatically capture package & envelope dimensions and calculate weight in seconds with the attached dimensioner

• Automatically enters in length, width, height and weight ensuring users pay the right amount
• Measure envelopes as thin as ¼” and packages up to 70lbs

Advanced OCR Technology: Easily convert images of shipping label text, whether handwritten or printed, into machine-readable text for easier processing of packages

Smart locker drop-offs for fast, secure shipping

The Self-Service Sending Kiosk integrates with ParcelPoint Smart lockers – offering a safe, secure and convenient way to drop off packages created at the kiosk.

• Packages shipped from Kiosk can easily be dropped into locker compartment
• All outbound shipments can easily be picked up by mail center staff with a press of a button
• All activity is tracked and recorded.

Learn more about Smart Lockers

Convenient, traceable, and secure package pickup

ParcelPoint Smart lockers can also be used for safe, secure and convenient package delivery in addition to package drop off.

• Offers self-service anytime pick-up of packages and assets
• Recipients can pick up packages at their convenience, using a secure barcode, PIN, employee/student badge, or mobile app to open their locker.
• Once package is retrieved, the activity is tracked and recorded, ensuring full accountability for your staff.

Track, report, and manage shipments easily

On the Pitney Bowes Shipping 360® Platform, you can manage your self-service technology from one centralized place. You can also:

• Generate customizable reports for any time period.
• Quickly search for packages to streamline inquiry responses.
• Ensure accountability with signature and photo records.
• Review transaction details and usage by carrier.

Learn more about Shipping 360

Unlock smarter shipping decisions with real-time analytics

Integrate PitneyAnalytics^® with your self-service kiosks, smart lockers and other inbound and outbound solutions to gain comprehensive visibility into your mail center operations.

• View all shipping, mailing, and receiving data at once.
• Track trends and uncover ways to reduce spend.
• Spot anomalies or billing issues early.
• Benchmark operations and optimize workflows.

Learn more about Analytics