Headquartered in New Jersey, Brandon J Broderick, Attorney at Law, is a prominent personal injury and employment law firm serving clients across multiple states. Known for its aggressive advocacy and high-volume caseload, the firm manages thousands of critical legal communications each month, from court filings to client correspondence, where accuracy, timeliness, and tracking are non-negotiable. With more than 40 legal and administrative staff working across offices, the firm depends on streamlined operational systems to keep cases moving and clients informed.
Multiple Platforms, One Big Problem
The firm’s mailing process was fragmented and unreliable, relying on both Pitney Bowes and a third-party system. This lack of consistency left operations vulnerable when the third-party solution failed, forcing a return to outdated manual processes.
• Systems split between Pitney Bowes and third-party software
• Limited visibility into mailing activity
• Inefficient and cumbersome chargeback reporting
• Reliance on unstable third-party software
Pitney Bowes consolidated Brandon J. Broderick’s fragmented Certified Mail® workflow into one streamlined platform. By replacing third-party tools and manual processes with PitneyShip® Pro and Analytics, the firm gained full visibility, faster compliance, and reliable control across all users and locations.
“Things are going great – from the admin perspective as well as the user. A great tool is the option to email tracking updates as its sent.”
• Users can browse, compare, and use FedEx, UPS, and USPS, all at discounted rates.
• A single system for all users; only one login, contact, and company for all shipping and mailing needs
• Digital proof of mailing, delivery tracking, and compliance documentation for critical legal communications.
• Automated chargeback reports and data- driven insights for better cost control and visibility.
Law firm mailrooms need more than postage meters. PitneyShip® Pro centralizes mail tracking, ensures chain of custody, automates client matter billing, and provides audit-ready proof, helping firms cut costs and reduce risk across multiple offices.