A multilocation title company upgrades mail process for quicker closings and more reliable delivery
300+ employees
clock
2-4 hours saved each week
Locations across Idaho, Montana, and Washington
Saved $1.48 on each mailpiece
TitleOne logo
Watch video

TitleOne, a title and escrow company operating in Washington, Idaho, and Montana. From real estate closings to reconveyances, they handle every transaction with a commitment to professionalism and compliance.

When it came to mailing time-sensitive foreclosure notices, their team was stuck in an outdated process: Filling our Certified Mail® and Return Receipt green cards by hand, and making multiple trips to the post office each week.

For a business built on detail and documentation, those inefficiencies weren’t just frustrating - they were risky.

gavel and legal papers
The Challenge

In its foreclosure department, TitleOne was handling critical legal mail manually, prepping certified mail by hand, managing green cards, and making frequent USPS trips. This process was time-intensive and risky in terms of compliance.

“I was driving to the post office multiple times a week,” ...“It just wasn’t sustainable.”
Sheri Coleman Trust Services Assistant

The Solution

TitleOne implemented Certified Mail with Electronic Return Receipt (ERR) using Pitney Bowes Shipping 360® Platform. This enabled the foreclosure team to create, send, and track certified mail digitally, without the need for green cards or post office runs.
Dollar icon

Faster processing

Prepare and send certified mail in minutes from the office
label printer icon

Digital proof of delivery

Our software provides a secure, court-acceptable PDF signature
Delivery icon

Improved compliance

No risk of lost green cards or incomplete records
Transport icon

Reduced overhead

Fewer trips to USPS and reduced fees for electronic return receipts (ERR)
The Results

TitleOne’s foreclosure communications are now streamlined, secure, and fully digital. By eliminating manual steps and paper receipts, Pitney Bowes helped TitleOne modernize how it handles time-sensitive legal communications, making a key part of their foreclosure process more efficient and reliable.

“The time savings are significant”
Stephanie Veach Trust Services Assistant

Find out how you can streamline your mail operations and improve turnaround times.