Requesting a copy of your Pitney Bowes Contract

To request a copy of your contract / agreement please submit a request by creating a case online.


  1. Login to Your Account
  2. In the top menu under Support & Cases select create a new case
  3. Select Account Support then Contract Details
  4. Select your contract type Lease or Rental
  5. The case creation page will give you the option to review your contract details online. If you still require a copy of your contact/agreement select the No, I'd like to create a case option at the bottom of the page.
  6. Select the desired Account Number from the drop down
  7. Please be sure to include the contract# and any other pertinent information in the case details field.
  8. Select the Submit button; a confirmation page with your case reference number will be displayed.

Still have questions? Contact customer support Monday - Friday, 8am - 8pm ET by selecting the Live Chat link at the bottom of this page, then selecting Account/Billing.


Related article: Pitney Bowes Terms and Conditions


UPDATED:  May 11, 2021