Refilling postage for your Envelope Printing balance on the SendPro C Lite, SendPro C, SendPro+, SendPro C Auto

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Products affected: SendPro® C Lite, SendPro® C, SendPro®+, SendPro® C Auto (2H00, 8H00, 9H00)
Refill your postage funds for printing postage on envelopes as soon as you receive a message that your available funds are getting low.

Your device uses two separate postage accounts. One is for shipping labels and one is for envelope printing. You cannot use the shipping label funds for Envelope Printing and vice versa.

Before you begin


Check that your device is connecting to the internet.
  • For wired network connection, you will see the following connection icon in the toolbar:
    Global toolbar wired icon
  • If you have a wireless connection, you will see the following connection icon in the toolbar:
    Global toolbar wireless icon
Watch this video or follow the instructions below to learn how to refill postage for printing on envelopes:


 
  1. Tap Envelope Printing or Printing on Envelopes on the Home screen.
  2. Tap Postage Balance.
  3. Tap Refill Postage.
  4. Enter the amount of postage you want to add.
  5. Tap Refill Mail Postage.
  6. Tap View Receipt to view or print a receipt.
  7. Tap Done.
  8. Your updated Postage Balance appears on the Envelope Printing screen.

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UPDATED: February 22, 2021