Error 82 or "Insufficient funds" on Digital Postage Meters

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Products affected: DM100®i, DM125™, DM200L™ DM225™, DM300C™, DM400C™, DM450C™, DM475™, DM Infinity™, SendPro® 300


A refill attempt fails, and error 82 displays.


The funds available in your postage account are less than the selected refill amount.


To resolve this error, refill the meter for a lower amount, or add funds to your postage account. 

If the error returns or you need assistance adding funds to your postage account, use the Contact Us options below. Have your model and serial number ready.

UPDATED: May 07, 2021