Resolve Error 82 "Insufficient funds" on Digital Postage Meters

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Products affected: DM100®i, DM125™, DM200L™ DM225™, DM300C™, DM400C™, DM450C™, DM475™,  DM500™, DM525™, DM550™, DM575™, DM800™, DM800i™, DM825™, DM875™, DM900™, DM925™, DM1000™, DM1100™, DM Infinity™, SendPro® 300

Issue

An attempted refill failed and error code 82 is displayed.

Cause

The funds available in your postage account are not sufficient to cover the selected refill amount.

Resolution

To resolve this error, refill the meter for a lower amount, or add funds to your postage account. 

If the error returns or you need assistance adding funds to your postage account, contact customer support. Please have your model and serial number ready.

UPDATED: September 26, 2017