"$NaN" shown in Total field when printing stamps in PitneyShip or PitneyShip Pro

If "$NaN" is shown in the Total field when printing stamps, the saved configuration in Recents & Recommended is corrupt.
Products affected: PitneyShip™, PitneyShip™ Pro


When printing stamps, "$NaN" is shown in the Total field and the stamp value field is blank after clicking Add to Sheet, Add to Roll, or Add to Envelope.


The stamp configuration you selected from Recents & Recommended is corrupt.


Click Custom Stamp and create a new stamp. After printing your Custom Stamp, the corrupt stamp configuration will disappear.

UPDATED: September 12, 2023