Voiding a UPS or FedEx label in PitneyShip Pro
If you are not going to use a FedEx or UPS shipping label that was created, you can void it. This applies to FedEx and UPS only. For USPS labels, you must request a refund.
Products affected: PitneyShip™ Pro
If you are not going to use a FedEx or UPS shipping label that was created, you can void it. This applies to FedEx and UPS only. For USPS labels, you must request a refund.
The Void button is not available if:
- The label is older than 30 days (FedEx and UPS)
- A FedEx manifest has been printed (FedEx only)
To void a FedEx or UPS label from your History:
- Select > Request a Refund.
- Select the arrow next to the desired shipment, then select Void Label.
- Check the box to confirm that you wish to void the label.
- Select Continue.
To void a FedEx or UPS label immediately after printing it:
- In the confirmation of the label that you just printed, select Void Label.
- Check the box to confirm that you wish to void the label.
- Select Continue.
Related topics
UPDATED: January 18, 2023