Understanding document versus non-document international shipments in PitneyShip Enterprise

When you send international shipments, it is important to understand the difference between document and non-document shipments. Proper classification avoids customs delays and ensures correct customs duties.
Products affected: PitneyShip® Enterprise

When you send international shipments, it is important to understand the difference between document and non-document shipments. Proper classification avoids customs delays and ensures correct customs duties are applied.

Document or non-dutiable shipments

Shipments containing documents are also called non-dutiable consignments. Customs authorities classify these shipments as having no commercial value, so they do not require a commercial invoice for transport. These shipments usually consist of items sealed in envelopes for delivery.

Because they are non-dutiable, shipping fees for document consignments are generally minimal, and they often benefit from faster delivery times.

Examples of document shipments include:

  • Personal identification papers
  • Billing documents
  • Certificates

Non-document shipments

Non-document shipments are items that have commercial value. These include things like clothing, auto parts, books, etc. These shipments require a commercial invoice because they are subject to customs duties. The shipping costs, duration, and clearance process for non-document shipments vary based on the value of the item, its weight, and destination.

Important: Classify your shipment correctly

Incorrect classification can lead to customs delays or incorrect duties being applied. If you are not sure how to classify your shipment, seek advice from your shipping partner or from border authorities.

This information is a general guide and may not apply to all situations. Always check with your local customs office or shipping provider for the most accurate and up-to-date information.

UPDATED: November 13, 2025