Address book settings in ShipAccel
You can set a default sender address, have new recipient addresses automatically added to your address book, and connect your address book to your Office 365 address book.
- Automatically saving addresses to your address book
- Setting the default sender address
- Preventing users from managing shared contacts
- Linking Your Office 365 Address Book
Automatically saving addresses to your address book
When you enter new recipient addresses on labels, you can have them automatically added to your address book.
- Select Settings > Preferences.
- Select Always save new recipient addresses while creating a shipping label.
- If this is checked, then the “Save Address” option will not be shown when creating a label and all recipient addresses will be automatically added to your contacts.
- If this is not checked, then the "Save Address" option will be shown when creating a label so that you can choose each time whether you wish to save the recipient address in your contacts.
Setting the default sender address
You can set the default sender (from) address used for shipping labels and stamps.
- Select Settings > Preferences.
- Under Default sender address, select the address book icon, then select the desired address.
- (Optional) To have the system remember your last-used sender address, select Use the sender address from my most recent label for each new label.
Preventing users from managing shared contacts
Enterprise administrators can prevent users from managing shared contacts. If this setting is enabled, users will only be able to create, edit, and delete their private contacts.
Only enterprise administrators can access this setting.
- Select Settings > Address Book.
- Select Don’t allow user to manage shared contacts.
Linking Your Office 365 Address Book to ShipAccel
You can link your Office 365 address book to ShipAccel so that you can use those addresses when creating shipping labels.
Once linked to Office 365, your Office 365 addresses appear at the bottom of the address book, after your ShipAccel addresses. Addresses from Office 365 have an Office 365 icon. Addresses stored in ShipAccel have a Pitney Bowes icon. After using an Office 365 address to create a label, the address will not be saved with your other ShipAccel addresses.
To link to your Office 365 address book:
- Select Settings > Address Book.
- Select Allow access to my Microsoft Office365.
- Select Connect to Office365.
- Sign in to your Office 365 account.
To remove the connection to your Office 365 address book:
- Select Settings > Address Book.
- Select Disconnect Office365.
- Uncheck Allow access to my Microsoft Office365.
The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.
UPDATED: October 20, 2025