Using personal shipping in PitneyShip Enterprise

If your employer allows you to access the personal shipping feature, you will be able to have your own account and print shipping labels for your personal use.

Products affected: PitneyShip® Enterprise

If your employer allows you to access the personal shipping feature in PitneyShip Enterprise, you will be able to have your own account and print shipping labels for your personal use.

You will need to set up your own carrier account(s) and add your own credit card to pay for any labels you print. You can have your own address book, and everything in your personal account will be separate from your company's account.

Switching to personal shipping

  1. Sign in to your company's PitneyShip Enterprise.
  2. Select Business in the upper right and choose Personal.
    sm-personal-ship-switch
  3. When you are finished creating your personal shipping labels, select Personal in the upper right and choose Business to switch back to business shipping.

Setting up your account

The first time you switch to personal shipping, you will be prompted to set up your account.

  1. Select Create Personal Account.
    sm-personal-ship-create-acct
  2. First you need to create a carrier account. For personal shipping, you can use USPS , UPS, or FedEx. Enter a name for your account, select the carrier, and click Add Carrier.
    Add Carrier screen for personal shipping
  3. Complete the requested information and click Add Carrier.
    Add Carrier details screen for personal shipping
  4. On the Carrier Account Added screen, click Next.
    sm-personal-ship-carrier-acct-added
  5. Enter your credit card information to pay for your shipping labels. and click Submit.

Printing labels

In order to print shipping labels directly to a printer, you will need to reactivate DeviceHub under your personal account (Settings > My Devices > Activate DeviceHub). If you wish to create PDFs of your shipping labels, then you do not need DeviceHub.

Without DeviceHub, the "Print to PDF" option is always available on the printer menu. When you choose this option, your label opens as a PDF that you can then print to any printer using your web browser's print function (File > Print or Ctrl+P). For more information, see Managing Printing.

Using personal shipping

Once your account is set up, you can print shipping labels just like you do with your business account. For more information, see Printing a domestic shipping label.

Other settings

You can find your address book and other personal settings under the Settings icon in the upper right. Settings icon

Updating your credit card

You can change your credit card information at any time by going to Settings > Payment Methods.

Adding another carrier account

If needed, you can add another carrier account by going to Settings > Carriers > Add Carrier.

The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.

UPDATED: October 16, 2025