Using personal shipping in PitneyShip Enterprise

If your employer allows you to access the personal shipping feature, you will be able to have your own account and print shipping labels for your personal use.

Products affected: PitneyShip® Enterprise

If your employer allows you to access the personal shipping feature in PitneyShip Enterprise, you will be able to have your own account and print shipping labels for your personal use.

You will need to set up your own carrier account(s) and add your own credit card to pay for any labels you print. You can have your own address book, and everything in your personal account will be separate from your company's account.

Switching to personal shipping

  1. Sign in to your company's PitneyShip Enterprise.
  2. Select Business in the upper right and choose Personal.
    sm-personal-ship-switch
  3. When you are finished creating your personal shipping labels, select Personal in the upper right and choose Business to switch back to business shipping.

Setting up your account

The first time you switch to personal shipping, you will be prompted to set up your account.

  1. Select Create Personal Account.
    sm-personal-ship-create-acct
  2. You will be prompted to create a personal profile. Enter your personal information and click Continue.
    • The address you enter will be saved as your default sender address. It will appear under Settings > Preferences.
  3. Select Add Credit Card, enter the credit card you wish to use to pay for your FedEx and UPS shipping labels and click Submit.
    sm-personal-ship-add-pmt
  4. In the "You're all set!" window, click Add Carriers.
    Select Add Carriers
  5. If the address you entered was recognized by USPS as a valid address, a USPS account will automatically be created for you. If one was not created, and you would like to add a USPS account for your personal shipping:
    1. Select Add Carrier.
      Select Add Carrier
    2. Select USPS and click Add Carrier.
      Add Carrier screen for personal shipping
    3. Complete the requested information and click Add Carrier.
      Add Carrier details screen for personal shipping
  6. To add a FedEx or UPS account for your personal shipping:
    1. Select the Activate button next to FedEx or UPS.
    2. Check the box to agree to the conditions and click Activate Now.
    Activate UPS and FedEx carrier accounts

Using personal shipping

Once your account is set up, you can create and print shipping labels.

For information about how to create a shipping label, see:

Printing

In order to print shipping labels directly to a printer, you will need to reactivate DeviceHub under your personal account (Settings > My Devices > Activate DeviceHub). If you wish to create PDFs of your shipping labels, then you do not need DeviceHub.

Without DeviceHub, the "Print to PDF" option is always available on the printer menu. When you choose this option, your label opens as a PDF that you can then print to any printer using your web browser's print function (File > Print or Ctrl+P). For more information, see:

Paying for shipping labels

If you want to ship with USPS, you will need to add postage to your account first. See:

FedEx and UPS labels are charged to the credit card you entered when setting up your account. To change your credit card information, go to Settings > Payment Methods.

Other settings

You can find your address book and other personal settings under the Settings icon in the upper right.
Settings icon

UPDATED: March 11, 2026