PitneyShip Pro Release Notes version 1.116.0 (November 6, 2025)
Products affected: PitneyShip® Pro
What's New
Email notifications for Voided or Refunded shipments
We’ve added a new feature that allows users to receive email notifications when a shipment label is voided or refunded. This helps keep all relevant stakeholders informed and improves visibility and tracking for shipping operations. During the void or refund process, users will now see an option to enable email notifications. This option will appear only if the shipment data includes the necessary email details. The feature supports all shipment types, including single-piece, multi-piece, batch (multi-recipient), and Ship Order shipments. A new Package Voided email template has also been created to support this feature.
Latest Updates
New Admin controls for managing Supplies visibility
Admin users now have more control over which supply types users can see in the Supplies menu. Two new settings have been added to the Admin Options settings:
- Hide PitneyShip Supplies: When selected, this removes paid supplies from the PitneyShip Store.
- Hide Carrier Supplies: When selected, this removes free supplies offered by carriers.
When these options are selected, users will no longer see the corresponding supply types in their menus. This update makes it easier for admins to tailor the supply options to their organization’s needs.
Updated header and footer in refund emails
Refund emails have been updated with more precise and accurate text. The header now includes the statement: “You have received a refund on the following transaction.” In the footer, the company name has been corrected from “PitneyBowes” to “Pitney Bowes.”
Shipment History export now includes Extra Service costs
We've updated the Shipment History export (.CSV file) to include new columns that show the cost of any extra services applied to a shipment. These columns will appear in every export, even if no extra services were used. However, cost values will only be shown when extra services are actually applied, making it easier to track and understand additional charges.
Schedule pickups for FedEx return shipments
Users can now schedule pickups for FedEx Return shipments directly from the Shipment History screen, offering more flexibility and control over return logistics. A new Schedule Pickup button allows users to select one or multiple eligible return shipments and schedule them for pickup in a single step. Return shipments will be handled separately from forward shipments, and domestic and international returns will be scheduled as individual pickups to meet carrier requirements.
Additionally, users can now attach a Cost Account to each scheduled pickup for better auditing and cost tracking. Cost account settings on the Pickup screen will match those used on the shipping screen. Depending on your organization’s configuration, you may see options such as account hierarchy visibility, mandatory hierarchy selection, and cost budgeting requirements.
Data retention policy - SendPro Mailstation
To meet new data retention requirements, we’ve deleted all transactional data older than two years from our database. Previously, SendPro Mail Station users could access data beyond two years, but following this update, only the most recent two years of data will be available for viewing or download.
UPDATED: November 06, 2025