Creating defaults for return labels in PitneyShip Enterprise

You can select the default print size for shipping labels and whether to print a receipt with each label.

These procedures differ depending upon which version of PitneyShip Enterprise you have.

If your main screen looks like this, then you have the Office version of PitneyShip Enterprise.	If your main screen says New Shipment at the top and looks like this, then you have the Warehouse fulfillment version of PitneyShip Enterprise.

Office version of PitneyShip Enterprise

If you are using the Office version of PitneyShip Enterprise, follow these steps. If you are using the Warehouse fulfillment version of PitneyShip Enterprise, see the steps below.

You can set a default recipient address for USPS return shipping labels. If you print return labels for domestic FedEx, UPS, and DHL Express shipments, you can select the default service you wish to use for those return labels.

1. Select Settings > Returns.
2. To set a default recipient address for return shipping labels, select I want to use the same recipient address for all of my USPSreturn shipping labelsand enter the address you wish to use.
3. To allow return labels to be created when creating outbound shipping labels, select Always display return label options for these carriers.
4. Select the service you wish to use for each carrier's return labels.

Warehouse fulfillment version of PitneyShip Enterprise

If you are using the Warehouse fulfillment version of PitneyShip Enterprise, follow these steps. If you are using the Office version of PitneyShip Enterprise, see the steps above.

You can create defaults for return labels that can be applied at the enterprise, division, location, or user level. These defaults can include the return address, carrier, and service. These settings will automatically be applied to users to whom the default is assigned.

Note: When Defaults are in place for a user, their Returns settings (under Settings > Returns) will be disabled.

1. Go to Settings > Defaults.
2. Select Add Default.
3. Enter a Default Name. This is just an internal name so that you can identify your defaults if you have more than one.
4. Under Save To, choose which parts of your enterprise should have access to this default. If you choose Division or Location, select which divisions or locations should have access to this default.
5. Select the Default Return Address that you want to include in the this default.
6. Select the Default Return Service that you want to include in the this default.
7. Under Apply This Default To, choose which users you want to assign this default to.
   • Enterprise: Assign this default to all users in your enterprise.
   • Division: Assign this default to all users in one or more division(s). Select the desired division(s) from the Select Division menu.
   • Location: Assign this default to all users in one or more location(s). Select the desired location(s) from the Select Location menu.
   • User: Assign this default only to specific users. Select the user(s) from the Select User menu.

The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.