Use Your Product
Use Your Product
-
How to send international mail on the DM100i, DM125 and more
-
How to adjust the print position on the DM100i, DM125 and more
-
How to zero the scale on the DM100i, DM125 and more
-
How to set up a PresortXtra letter preset on the DM100i, DM125, DM200L, and DM225
-
How to seal an envelope without printing on the DM100i, DM125 and more
-
How to delete a preset on the DM100i, DM125 and more
-
How to download a postal inscription on the DM100i, DM200L, and more
-
How to delete a preset on the DM100i, DM125 and more
-
How to enter text on the DM100i, DM125 and more
-
How to clear the batch counter on the DM100i, DM125 and more
-
How to adjust the sleep mode activation timeout on the DM100i, DM125 and more
-
How to change the language from Spanish to English on a DM100i, DM125 and more
-
How to print a zero dollar stamp on the DM100i, DM125, and more
-
How to set the High Value Warning on the DM100i, DM125 and more
-
How to set a lock code on the DM100i, DM125 and more
-
How to set the supervisor password on the DM100i, DM125 and more
-
Error Code: 2493, How to resolve on the DM100i, DM125 and more
-
How to display an account total on the DM100i, DM125 and more
-
Entering a postage amount on the DM100i-DM475
-
Changing your modem speed on the DM100i-DM225
-
Updating your software and USPS rates for DM100i and DM200L (P700, P705, P7L1, P7L5)
-
Updating your software and USPS rates for DM125 and DM225 (PR00, PR05, PRL1, PRL5)
-
Printing only an ad (no postage or date)
-
Installing the DM100i-DM225
-
How to set up a PresortXtra letter preset on the DM100i, DM125, DM200L, and DM225
-
Setting up a wireless (WiFi) connection with a SmartLink device on the mailstation series and DM100i-DM475
-
Manage product email notifications
-
Installing PC Meter Connect
-
Setting up a wired network connection with SmartLink on the mailstation series, DM100i, DM200L and DM300C-DM475
-
Setting up a wired connection using a USB Ethernet network adapter on the DM125 and DM225
30 items
Connect Your Product
Connect Your Product
-
Changing your meter's dial-up number for analog connections
-
SmartLink Connectivity Guide
-
"Meter Not Detected" with PC Meter Connect
-
Setting up a wireless (WiFi) connection with a SmartLink device on the mailstation series and DM100i-DM475
-
Installing PC Meter Connect
-
Setting up a wired network connection with SmartLink on the mailstation series, DM100i, DM200L and DM300C-DM475
-
Setting up a wired connection using a USB Ethernet network adapter on the DM125 and DM225
-
SmartLink wired connection issues
-
Troubleshooting SmartLink wireless (WiFi) connection issues
9 items
Videos
Videos
-
How to adjust the print position on the DM100i, DM125 and more
-
How to zero the scale on the DM100i, DM125 and more
-
How to seal an envelope without printing on the DM100i, DM125 and more
-
How to adjust the sleep mode activation timeout on the DM100i, DM125 and more
-
How to change the language from Spanish to English on a DM100i, DM125 and more
-
How to print a zero dollar stamp on the DM100i, DM125, and more
-
How to set the High Value Warning on the DM100i, DM125 and more
-
How to set a lock code on the DM100i, DM125 and more
-
How to set the supervisor password on the DM100i, DM125 and more
-
Installing the DM100i-DM225
-
Setting up a wired connection using a USB Ethernet network adapter on the DM125 and DM225
11 items
Error Codes
Error Codes
-
How to resolve no print head detected on the DM100i, DM125 and more
-
Resolve errors requiring a reboot on the DM100i-DM225
-
Resolve printing error codes and system messages
-
Error codes you can resolve with a software update on the DM100i-DM225
-
Error Code: 2445, how to resolve on the DM100i, DM125 and more
-
Error Code: 2492, how to resolve on the DM100i, DM125 and more
-
Resolve Error 248B on the DM100i, DM225, DM300C, SendPro 300, and more
-
Error Code: 2482, how to resolve on the DM100i, DM125 and more
-
Error Code: 13, how to resolve on the DM100i, DM125 and more
-
Resolve Error 2494 on the DM100i, DM225, DM300C, SendPro 300 and more
-
Error Code: 0815, how to resolve on the DM100i, DM125 and more
-
Error Code: 248C, how to resolve on the DM100i, DM125 and more
-
Error Code: 2481, how to resolve on the DM100i, DM125 and more
-
"No print head detected"
-
Printer Fault 2442 or 2443 on the DM100i-DM475 and SendPro 300
-
Error Code: 2441, how to resolve on the DM100i, DM125 and more
-
Error Code: 2495, how to resolve on the DM100i, DM125 and more
-
Resolve scale not weighing or no scale line on the DM100i-DM225
-
"Screen File Mismatch"
-
Resolve Meter not authorized on the DM100i, DM125, DM200L, and DM225
-
Resolve Error R0052 on the mailstation, DM100i, SendPro 300, and more
-
Error Code: 2485, Resolve on the DM100i, DM125, and more
-
Error Code: 081C, Resolve on the DM100i, DM125, and more
-
Error code: 2015, Resolve on the DM100i, DM125, and more
-
Error Code: 2484, Resolve on the DM100i, DM125, and more
-
Resolve Error 2511 on the DM100i, DM125 and more
-
Connection errors
-
Resolve Error 010E on the DM100i, DM225, DM300C, DM400C and more
-
Resolve "Account not found" on the DM100i, DM125, DM200L and DM225
-
Resolve "Meter Data Incomplete for x Meter(s) Fix this" in Total Meter Reporting
-
Resolve Error 220C on the DM100i, DM125, DM200L and DM225
-
"Transaction log near full" or "Transaction log full" message in INVIEW accounting on the DM125 and DM225
-
"Unsuccessful" message when setting up SmartLink on the mailstation series and DM100i - DM475
33 items
System Messages
System Messages
-
How to resolve Waste Tank Full or Waste Tank Near Full messages on the DM100i, DM125 and more
-
"No Ink Tank Detected" message on the DM100i-DM225
-
"Manufacturing Mode" message
-
Resolve "Accounting Period Ended", "Period Ended" or "Account Period Invalid" on DM125 and DM225 with Inview Accounting
-
"Low Battery" or "URGENT" battery message
-
"Rate Manager Not Initialized" message on the DM100i-DM225
-
How to resolve "The reported weight is negative" message on the DM100i, DM125 and more
-
Resolve Error 2483 "Mail Piece Too Short" on the DM100i, DM125, DM225, SendPro 300, and more
-
"Low Sector" message
-
"Low Ink" or "Ink Out"
-
Resolve "Balance Too Low" or "Insufficient Funds" on the mailstation, DM100i-DM1100, Connect+ Series, SendPro P Series, and more
-
"Waste Tank Full" or "Waste Tank Near Full" message
-
Resolve out of service message on the DM100i, DM125 and more
-
"No Carrier / Class Available" message on the DM100i-DM225
-
Internet not detected when using PC Meter Connect with a proxy server
-
Resolve One or more preset parameters are now invalid on the DM100i, DM125, and more
-
"Meter Not Detected" with PC Meter Connect
-
"Paper in Transport" on the DM100i, DM125, DM225, SendPro 300, and more
-
"Waste Tank Full" or "Waste Tank Near Full"
-
Resolve "Top Cover Open" on the DM100i, DM125, DM200L and DM225
-
Resolve stuck on "Initializing" on the DM100i-DM225
-
"Destination ABC" message on the DM100i-DM225
22 items
Troubleshooting
Troubleshooting
-
Troubleshooting a wired connection with a USB Ethernet network adapter on the DM125 and DM225
-
Resolve a frozen software download or rate update on the DM100i-DM225
-
SmartLink wired connection issues
-
Resolve an install loop on the DM100i, DM125, DM200L and DM225
-
Resolve blinking lights on the DM100i, DM125, DM200L and DM225
-
Broken green latch on the DM100i, DM125, DM200L and DM225
-
No power or a blank screen
-
Resolve skewed mail on the DM100i, DM125, DM225, SendPro 300, and more
-
PC Meter Connect connection issues
-
Scale not weighing correctly on the DM100i-DM225
-
Resolve an E-Z Seal leak on the DM100i, DM125, DM200L, DM225 and more
-
Troubleshooting a dial-up phone connection on the DM100i-DM225
-
Stuck in manual weight mode and price stuck on 0.00
-
Troubleshooting SmartLink wireless (WiFi) connection issues
14 items
