1. During FedEx authentication, if your account details don’t match, an Edit icon appears.

2. Click to update your address, name, company, email, or phone number.

3. Save your changes to complete authentication.

• Go to the History screen.
• Click the Export button.
• Select Domestic or International to filter your export.

1. Go to Settings > Carriers in your account.
2. Click Authenticate next to your FedEx account.
3. Choose your authentication method and click Next.
4. Complete the authentication within 30 minutes.

1. Go to Shipping & Mailing > Drop-Off Locations.
2. Select FedEx as the carrier.
3. Enter the ZIP Code.
4. Choose your Search Radius.
5. Click Search to see a list of available drop-off locations.

1. When creating an international shipping label, click Add Customs.
2. Enter the applicable tax information: VAT, GST, and EIN.
3. Click Save & Close to apply the details.

This update applies to the following areas:

• Shipping Workflows: Create Shipping Label, Create Ship Request, Create Presets.
• Order Processing: Ship Orders (including Import CSV, Address Book), Single/Bulk Edit, and Single/Bulk Print.
• ERR Processes: Certified Email, Ship Request, and Import.

1. When creating an international shipping label, go to International Shipment Details.
2. Click Add First Item, fill in the total item value, and click Save.
3. Add customs details, select the AES Exemption, and click Save & Close.

This validation applies to all carriers and international shipments, helping you avoid errors with line-item values over $2,500.

• Go to Shipping
• Click Carrier Options
• Select Find Drop-Off Locations

• Place your package on a connected digital scale
• Create a shipping label to capture the weight

• Attempt to process a payment
• Follow prompts if an error occurs

• Click Support in the top navigation
• Select Product Update Hub

• Go to Shipping and Mailing
• Click Stamp Rolls
• Select Print Options

1. Go to any shipping workflow to see the Residential checkbox.
2. To update Address Validation settings, go to Settings > Admin Options > Address Verification.

1. Click Get Started on your Cube setup screen.
2. Enter your email address.
3. Check your inbox for a code and enter it on screen.
4. If needed, click Resend Email.
5. Finish setting up your account.

N/A

1. Go to Presets and choose to create or edit a Preset.
2. In the Sender section, you can:
   • Edit the current address and click Done.
   • Add a new address and click Done.
   • Select a different existing address.

1. Go to Shipping & Mailing History.
2. Click USPS Stamps.
3. Select Print Refund Form.

1. Go to Carriers.
2. Click Export to download the file.

1. Go to the History screen.
2. Click Return Label for your shipment.

Note: Supports both single and multiple shipment returns.

N/A

1. Go to the Payment Methods screen.
2. Click on the Preferences tab to edit your settings.
3. In the Preferences tab, you can manage your Primary/Backup USPS Postage Balance and Subscriptions.

1. On the Shipping Labels page, you'll receive a notification about the upcoming trial expiration.
2. Follow the reminder to add payment details.

1. On the Carriers page, activate the FedEx Single Payer Modal pop-up.

1. On the Payment Methods screen, the link text is now Set up Payment Method.
2. A Payment Disclosure is shown in the Add Credit Card pop-up.

1. Open the Check Rates and Services screen.
2. Find the Show More button on the left-hand side of the page.

• Under the Shipping & Mailing tab, select Schedule Carrier Pickup.
• Choose the required pickup carrier from the dropdown.

Once logged in, you can add funds seamlessly without the need for additional authentication, streamlining the process and saving time.

You can now activate DeviceHub using certificate-based activation in Safari on macOS. This eliminates the need for subscription-based settings in the 360 Admin Console. After updating to the latest version, you'll see a “Certificate-based activation is required” message on the 'My Devices' screen, where you can follow the easy prompts to activate.