PitneyShip® Software Update Hub

We’ve curated the key updates from our latest release for you below. For more details and to explore additional changes, view the full release notes here.

Release Date - November 21, 2025

What’s New

Easily cancel shipment labels

Take control of your shipping history with the new option to manually cancel a label when a carrier won’t void it. Whether the void window expired or the carrier doesn’t support API cancellations, you can still keep your records clean and accurate.
How it works:

If the label is within the carrier’s void period, it’s marked Voided. If it’s outside that window, it’s marked Cancelled by User. You’ll see a confirmation alert letting you know the carrier may still accept the package. Cancelled labels are removed from active and shipped lists.

Latest Updates

Priority Mail now shows top extra services

USPS Priority Mail now highlights key extra services—Certified Mail, Return Receipt, and Return Receipt Electronic—making it easier to choose what you need.
Where to view:
  1. Start creating a USPS Priority Mail label.
  2. Find extra services at the top of the options list.

Return Receipt options only appear when Certified Mail is selected.

More details in Pickup History

View Cost Account, Pickup Service Type, and whether a return was included—so you can quickly verify completed pickups and keep a more complete record of your shipping activity.
Where to view:

1.      Go to History.

2.      Select the Pickup tab.