Driving efficiency:

How ITI streamlined DMV mailings with Pitney Bowes

Intellectual Technology, Inc. (ITI) is a leading provider of innovative solutions for motor vehicle agencies across North America. With over 25 years of experience, ITI specializes in designing custom systems that enhance transaction speed, visibility, and security. Their comprehensive services include self-service kiosks, over-the-counter solutions, and fulfillment center operations, all aimed at streamlining DMV processes.

When asked by the Arizona Department of Transport (ADOT) to help reduce license plate inventory and mailing costs, ITI collaborated with Pitney Bowes® to provide a unique, out-of-the-box solution. Their innovative approach holds promise for many other states facing challenges similar to ADOT’s.

ITI was invited to respond to an RFP issued by ADOT. The department was seeking ways to minimize the risk of compromising residents’ personal data and reduce inventory and postage costs associated with license plate fulfillment.

ADOT purchased its license plates through the Arizona Department of Corrections and maintained a large stock of standard license plates in DMV offices. Because this involved bulk purchases of the plates by the thousands and created a large inventory cost, the department sought a solution for printing the plates on demand.

In addition, ADOT estimated its annual postage costs for mailing license plates to be $5 million. ITI knew they needed a partner to help reduce those postage costs. 

"ITI and Pitney Bowes are partnering to provide the most efficient, cost-effective solution possible for on-demand, just-in-time DMV solutions. We’re really enthusiastic about the future of our relationship with Pitney Bowes."
Dave Tackett Director of License Plate Fulfillment, Intellectual Technology, Inc.

To reduce mailing costs, Pitney Bowes® recommended redesigning ADOT’s license plates using thinner aluminum and removing embossing. This made the plates compatible with high-speed sorting as First-Class® flats. After successful testing, ITI finalized a design with 18% less aluminum. Pitney Bowes ran samples through their facilities and USPS®, helping ITI secure national USPS approval.

Impact at a Glance
Inventory reduction
By outsourcing mailing processes, ITI minimized the need to maintain large inventories of printed materials, leading to significant cost savings.
Cost efficiency
Utilizing Pitney Bowes' presort capabilities allowed ITI to benefit from discounted postage rates, reducing overall mailing expenses.
Enhanced delivery speed
Streamlined mailing operations ensured faster delivery of vehicle registrations and license plates to end-users.
Improved tracking & visibility
The partnership provided ITI with better tracking of mailed items, enhancing transparency and accountability in their fulfillment processes.

Save more by doing less

Learn more about Pitney Bowes Presort Services